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Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership

Modern Servant Leader

During the financial earnings call, CEO Gary Kelly , CFO Laura Wright and Executive VP Robert (Bob) E. The CEO noted the company was not without some waste though. Question: What other businesses exemplified servant leadership in 2011? Jordan reflected the company’s commitment to servant leadership.

Airlines 203
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IT Doesn't Matter (to CEOs)

Harvard Business Review

This argument was derided by IT supply-side executives such as Steve Ballmer, Carly Fiorina, and Scott McNealy, but CEOs quietly applauded it. In fact, CEOs avoid IT like the plague. Because they distance themselves from IT, CEOs don''t grasp its subtleties. They had suspected all along that IT really doesn''t matter.

CEO 8
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Does Your CEO Really Get Data Security?

Harvard Business Review

Have you ever pondered what you''d ask the CEO if you were made chairman of the board for 10 minutes and could pose one question? Nothing about markets or strategies — CEOs have canned answers for that kind of thing. You''d want a question that would strip away the cloak of invincibility and reveal the CEO''s innermost fears.

CEO 8