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It’s Time to Abolish the 70% Change Failure Rate Statistic

Change Starts Here

Measuring ourselves with a failure rate ignores the fact that change is a discovery process. Google “70% change failure rate,” and you’ll see 1.96 million results. The trouble — and the great news — is that there is no solid evidence that it’s true. Is the 70% Failure Rate a Myth? by Jason Little.

Kotter 143
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Radically Rethinking Health Care Delivery

Harvard Business Review

Today, I believe more than ever that only the radical redesign of health care's clinical and administrative processes will deliver lower costs and improved safety. Designing a real system of care will require a combination of technology, process, and people. Clinical work must also change, and that involves process.