Harvard Business Review

MARCH 31, 2015

While consumers are rightfully worried that their personal information may be compromised, shareholders and companies’ management have a wider set of concerns, including loss of intellectual property, operational disruption, decreased customer trust, tarnished brand, and loss of investor commitment.

Price 8

Price Long-term Banking Short-term 8

Harvard Business Review

MAY 21, 2012

Penney's switch to its Fair and Square Everyday Low Pricing Strategy , even I have been surprised at how miserably the strategy is faring so far. During its first quarter under the new pricing strategy , same store sales dropped by 18.9%, store visits decreased by 10%, and the average spend was down by 5%. Today, J.C.

Price 10

Price Strategy Discount Long-term 10

Harvard Business Review

MAY 28, 2018

Large companies in industries ranging from retail, to aerospace, to financial services are buying talent and technology to develop new digital capabilities and reinvent themselves quickly. But they will need to adopt the more hard-headed way that Silicon Valley companies evaluate acquisitions for their deals to pay off.

Company 8

Company Business Model Price Technology 8

Strategy Driven

JANUARY 21, 2011

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. One retail CTO summed it up well at a recent SAS event when he said, “We don’t want to just struggle through and be hanging by our fingertips when the economy recovers. Juliano Howard T. Dickens Jr.

Real Estate 66

Real Estate Magazine Rogers Long-term 66

Harvard Business Review

MARCH 2, 2011

The days when you could make a living responding to companies' discovery of strategy, as in "Gosh, we gotta get ourselves one of those," are gone with the 1970s (or maybe the 1990s in the "developing world"). Strategy has triumphed, the installed base is huge, no self-respecting company would be without one.

Consultative 15

Consultative Strategy McKinsey Porter 15

Strategy Driven

NOVEMBER 1, 2010

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. While the rules may be shifting, the long-term sustainable advantage gained by building a strong brand – a brand that builds stability, trust, loyalty, and drives a premium price – remains consistent.

Brand 65

Brand Globalization Banking Long-term 65

Harvard Business Review

OCTOBER 6, 2014

Troubles at Tesco, the UK’s leading retailer, are mounting. If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million.

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

JULY 23, 2018

For companies in industries with razor-thin margins , as in the grocery business, responding to these dynamics may help increase the volume on which success depends. After they finished making their choices, they were shown a photo of a three-pack of chewing gum in a retail display. What might our results mean for retailers?

Retail 8

Retail Participative Armstrong Video 8

Harvard Business Review

APRIL 9, 2013

The news wasn''t terribly surprising as 2012 had been a challenging year: sales were down by $4.3B, the company lost close to $1B, and its stock price dropped by more than 50%. First, he tried to wean customers off of coupons and sales in favor of everyday low prices. Penney and its CEO Ron Johnson have parted ways.

Merchandising 8

Merchandising Discount Retail Price 8

Harvard Business Review

SEPTEMBER 6, 2011

State after state enacted laws to tax chain retailers , to prohibit price discounting, and to protect small merchants and the wholesalers who served them against the onslaught of the chains. In other states, chain retailers were paralyzed before anti-chain attacks. Chain retailers in California were far less passive.

Retail 11

Retail P&L Price Advertising 11

Harvard Business Review

APRIL 3, 2018

As organic wine pioneer Jonathan Frey remarked in an interview, “These large companies would finance scientific studies to prove that organic was a joke and didn’t have any health benefits.” ” Organic wine was not strongly embraced by distributors and retailers, either. What changed?

Organization 10

Organization Chemicals Retail Reputation 10

Harvard Business Review

JANUARY 20, 2015

The market exit will stop Target’s continued losses in Canada and help the company focus on its strategic initiatives in the U.S. What caused the retailer’s problems in Canada, and what are the lessons learned? To entice shoppers to switch, Target had to differentiate itself from all the other discount retail choices.

Retail 8

Retail Merchandising Discount Price 8

Strategy Driven

OCTOBER 26, 2011

That’s what will make the difference between a company that might get by and one that is good or even great. Sure, you’ll hit something with a shotgun, but the price in doing so seldom provides the big payback. billion sale in his 16 years as CEO Beating the competition is never easy. Use a rifle, not a shotgun. All rights reserved.

Bottom-up 50

Bottom-up Sharpe Follow-up Retail 50

Harvard Business Review

SEPTEMBER 28, 2015

What other company incites such a frenzy when it releases an updated version of its product? This pricing plan provided another purchase option to consumers and, just as importantly, made Apple more of a rival to the cellular carriers that sell its smartphones. Why did Apple offer this new pricing plan?

Planning 8

Planning Wireless Price Discount 8

Harvard Business Review

MARCH 3, 2011

At that time, Good Housekeeping offered a money-back guarantee for any product advertised in its pages, and it accepted advertising only from companies whose products its testers had approved. But, in 2011, ours is a different world, which made me wonder: Were these Hearst facilities artifacts of a by-gone era?

Productivity 13

Productivity Products Retail Telemarketing 13

Harvard Business Review

DECEMBER 6, 2010

Companies that don't go rural, we believe, are making a major mistake. Getting around these retailing hurdles will require flexibility and creativity. One, companies should use franchising to scale up quickly. Three, tailor products and prices to rural budgets. This market was estimated at around RMB 2.9

Marketing 12

Marketing Franchising Retail Budgeting 12

Harvard Business Review

OCTOBER 2, 2014

For a retailer, it’s extremely useful to know whether a customer will be back or has abandoned you for good. But as the amount of data that retailers are able to collect grows and the predictive models keep improving, the models will inevitably become markedly better at predicting customer behavior than simple rules.

Simon 10

Simon Retail Uncertainty Apparel 10

Harvard Business Review

APRIL 11, 2013

Penney''s CEO was a catastrophe — an assessment captured in the coverage of his ouster this week: "Former Apple Retail Guru Dumped;" "How Ron Johnson Made JCPenney Even Worse;" and my favorite: "I Am Become Ron Johnson, Destroyer of Worlds." Innovation Leadership Retail' It''s true. Hubris, right? That''s just negligent.

Merchandising 8

Merchandising Retail Gordon Price 8

Harvard Business Review

FEBRUARY 7, 2013

It is how some investors justify putting sky-high valuations on companies that are growing, but not yet making any money. On the other hand, there's Groupon, once lauded as the " fastest-growing company ever." Its stock price peaked weeks after the company went public in 2011 and is down about 80% since.

Quality 10

Quality Metrics Diversity Retail 10

Harvard Business Review

APRIL 18, 2014

CEOs of midsized companies who make big bets can lose the farm. The executives of Fortune 500 companies might be able to lose the same bet with impunity, and the founders of venture capital-funded startups are only renting the farm (with the VC’s money) anyway. The malfunction caused major delays shipping toys to retailers.

CFO 8

CFO Venture Funding IPO Retail 8

Harvard Business Review

DECEMBER 1, 2010

Forbes anointed Groupon " the fastest growing company. But for the businesses that are using this service—and ultimately, for Google, which is betting big that Groupon can continue to grow profitably—there's a big unanswered question: are these highly-discounted promotions really good for your company?

Discount 15

Discount Price Tactics Budgeting 15

Harvard Business Review

MAY 8, 2017

Companies that claim to be “transforming” seem to be everywhere. Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. Core r epositioning.

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

SEPTEMBER 9, 2015

While the contractions in business activity along global supply chains will cause companies to cut capital investments and inventories, we should remember that this is only the first leg of the phenomenon. Consequently, although companies should cut costs now, they should be on the lookout for the quick rebound that is likely to follow.

Supply Chain 8

Supply Chain Retail Crisis Operations 8

Harvard Business Review

DECEMBER 14, 2018

Companies increasingly use digital technologies to circumvent distributors and enter into direct relationships with their end-users. But they also risk alienating the longstanding partners that companies count on for their core business. As a result, many B2B companies remain stuck in a stalemate. Three Images/Getty Images.

Strategy 10

Strategy B2B Insurance Business Model 10

Harvard Business Review

OCTOBER 2, 2014

For a retailer, it’s extremely useful to know whether a customer will be back or has abandoned you for good. But as the amount of data that retailers are able to collect grows and the predictive models keep improving, the models will inevitably become markedly better at predicting customer behavior than simple rules.

Simon 8

Simon Retail Uncertainty Apparel 8

Harvard Business Review

SEPTEMBER 20, 2016

In 2011, we published an article in HBR examining the surprisingly rapid growth of African economies and consumer markets. Lower resource prices and higher levels of sociopolitical instability have taken their toll: Africa’s real GDP grew at an average of 3.3% No African-owned company is in the Fortune 500.

Globalization 8

Globalization Long-term GDP Marketing 8

Harvard Business Review

APRIL 4, 2014

In the aftermath of the US financial crisis in 2008, companies from North America and Europe rushed into China, seeking to grow both sales and profits. Around the same time, the French beauty company, L’Oréal, said it would stop selling its flagship brand, Garnier, in the country. And Western Internet companies such as Yahoo!,

Supply Chain 9

Supply Chain Retail Chemicals Marketing 9

Harvard Business Review

MARCH 8, 2012

The Indian government sponsored the introduction of 3G services in 2011 with a $30 billion spectrum auction. As unit economics enable ever cheaper smart phones (the lowest price in the market is now $65), their penetration will rise. It's a reflection of what's happening in the domestic retail space more broadly.

Venture Capitalist 14

Venture Capitalist Entrepreneur Conference Wireless 14

Harvard Business Review

DECEMBER 2, 2013

Already in 2011 the Chinese spent more time on the Internet than watching TV , while in the U.S. The third set of reasons why the Internet is so big in China is that it connects shoppers to businesses in unique ways: You can find a large selection at low prices. How Chinese Companies Can Develop Global Brands. Brands are weak.

Advertising 12

Advertising Retail Media Price 12

Harvard Business Review

FEBRUARY 29, 2012

But instead of spending hours in Best Buy or on Amazon comparing configurations and assembling the parts you needed, you could signal what you wanted and a company would create it for you. I've used his ideas for over 20 years of running companies big and small, and I consider myself a fan of his thinking.

Porter 17

Porter Mass Marketing Supply Chain Retail 17

Harvard Business Review

JULY 13, 2011

Groupon is poised for its debut as a public company. One of the fastest growing of the recent hatch of Internet darlings, the deal-a-day company was worth $5.3 Somewhat astonishingly, Google's offer was spurned and the company set its sights on going public. billion to Google just a few short months ago, in November of 2010.

Business Model 15

Business Model Discount IPO Customer Loyalty 15

Harvard Business Review

MAY 8, 2015

Consumers go to retail stores to find out what is available at what prices—in other words, in large part, to get information. Rather than having stores in shopping centers, retailers will construct massive warehouses and home-deliver products directly. So robots will play a more important role in retail’s future.

Technology 8

Technology Retail Transportation Construction 8

Harvard Business Review

APRIL 5, 2013

Since these companies already effectively own their existing categories, the only way to grow is to find the rising tide to grow or create a new category. One example of a company in this situation is Gillette, which has approximately a 70% share of the shaving market. For decades, the shaving market was men''s facial hair removal.

Price 8

Price Franchising Marketing CFO 8

Harvard Business Review

MARCH 22, 2013

Sunil Mittal, founder and CEO of Bharti Airtel, the fourth largest telecom company in the world, began his work life doing the grunt work of sales and distribution as he tried to make a living selling crankshafts to bicycle manufacturers in Ludhiana, India. percent, and named it a global leader in consumer electronics. They learn fast.

Globalization 15

Globalization Chief Financial Officer Class Licensing 15

Harvard Business Review

NOVEMBER 6, 2018

“Meaning is the new money, an HBR article argued in 2011. Our Meaning and Purpose at Work report , released today, surveyed the experience of workplace meaning among 2,285 American professionals, across 26 industries and a range of pay levels, company sizes, and demographics. That’s good news for companies and employees.

Creativity 15

Creativity Report Conference Mentor 15

Harvard Business Review

FEBRUARY 18, 2014

For one thing, thanks to a long history of exclusive municipal franchising regulations that didn’t end until 1992, the two companies don’t overlap in any market—TWC customers will become Comcast customers (and get arguably better technology and service in the process), but no local market will see a decline in the number of competitors.

Technology 8

Technology Content Information Technology Franchising 8

Harvard Business Review

OCTOBER 20, 2015

This popularity has enabled Heineken to raise admission prices by more than 60 percent since 2009 and increase retail sales per capita by 100 percent from 2009 to 2014. The Coca-Cola Company has seen similar success with its World of Coca-Cola in Atlanta. How leading companies connect with customers.

Brand 8

Brand Storytelling Trout Retail 8