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Twitter Weekly Highlights for 2011-05-13

Tanveer Naseer

FF # Play Power: How to Turn Around Our Creativity Crisis [link] # innovation #creativity # Interesting chart showing wide gap in paid leave amongst countries – Mandatory Paid Time Off Around The Globe [link] # Thanks Taffy! RT @ jamesstrock : Excellent from @ TanveerNaseer : Don’t Confuse Activity with Accomplishment.

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Instinctively Reactive Leaders – Another Cost

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Instinctively Reactive Leadership – Another Cost A few weeks back, I wrote about “ toxic leadership ” and how it is a huge cost to organizations. This week, I was led to think about another cost – “reactive leadership”. Leaders cannot be instinctively reactive. Have a great day.

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Healthcare Mergers: An Emerging Crisis | StrategyDriven

Strategy Driven

It’s easy to see why competition drives down costs. The favored insurer passes along artificial cost increases directly to their customers, while disadvantaged competitors have to charge even higher premiums to continue offering access to offending providers. Patients, of course, lose. Employers should take advantage.

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There's No Such Thing As A Free Lunch. | Rich Gee Group

Rich Gee Group

Odds are, if someone gives something to you, it will probably cost you something in the end. As a successful corporate executive and coach, what does it mean to me? If you work hard, results and rewards will follow. Don’t expect anything to happen, plan and ensure that it does. Those are MY definitions. Unported License.

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Investing In People Builds Resilience Against The Covid Recession

The Horizons Tracker

It’s prompted economists to predict a recession that is twice as deep as that experienced after the 2008 financial crisis. Such practices can often incur short-term costs, but they pay off in the long run. It’s a contract that’s based upon trust and is vital if productivity is to be high across the business.

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How To Deliver Unbelievable Customer Service. | Rich Gee Group

Rich Gee Group

how much will it really cost you? My question to you — what can you do when bad things happen to your customers? How can you give them an Allen Edmonds experience? Where are you falling short? And what dividends will ultimately pay off? at 7:15 AM Most people forget that Customer Service is Marketing. Establish A Contract With Your Team.

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Are We Experiencing A Technology Tsunami?

Rich Gee Group

As moving parts disappear (CD’s, Software, Wires, Hard Drives) do the systems, personnel, costs, support and focus also decline? Do you see corporate tech shops getting smaller as more and more systems are simplified and delivered via the cloud? Open disclosure: I worked for Gartner for six years and was a client for seven.