2011 and Customer Intimacy - Leadership Digital

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2011

Customer Intimacy

Start-ups: Before You Launch Your Product, Start With a Service

Harvard Business Review

FEBRUARY 3, 2014

Much of what the company learned about its customers in the services mode has been developed into its product, although a good percentage of revenues still comes from services. Through these kinds of dialogues, entrepreneurs diagnose real pain-points in customers, and end up building products that customers are willing to pay for.

Productivity

Productivity Products Customer Intimacy Benchmarking

How to Fund Indian Start-Ups

Harvard Business Review

DECEMBER 9, 2013

But in 2011, $30 billion was invested by angels and $24 billion by Series A venture capitalists. If one assumes each angel deal was $300,000 per deal, then about 100,000 deals were done in 2011. Using IT services to generate cash and develop customer intimacy, it is entirely possible to build products.

Incubator

Incubator Stage-Gate Venture Capitalist How To

Start-ups: Before You Launch Your Product, Start With a Service

How to Fund Indian Start-Ups

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