Cutting Costs/Curtailing Services Can Produce Crappy Customer Service
Chart Your Course
MARCH 4, 2013
In uncertain economic times, it’s common for businesses to focus their time and energies on ways to cut costs. According to a survey conducted by Harris Interactive for Careerbuilder.com in 2012, 40 percent of companies said they lost upwards of $25,000 per bad hire in 2011, and 25 percent estimated the cost was more than $50,000.
Let's personalize your content