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Restaurant Week (An elementary look at quality culture fundamentals)

Deming Institute

Rafael Aguayo, Deming: The American Who Taught the Japanese About Quality, Simon & Schuster, 1990, p. Edwards Deming, The New Economics, Massachusetts Institute of Technology Center for Advanced Engineering Study, 1994, p. Deming, The New Economics, see reference 2, p. Andrew Ortony, Gerald L.

Quality 51
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Silver Linings for 2012

Harvard Business Review

They want to chug ahead, like the Little Engine That Could. Consider George, a CEO of a large building-engineering firm in Silicon Valley. If you pay attention to workplace surveys, the news sounds pretty bad. They want to get on with things. George has climbed up the corporate ladder for 20-odd years. What does happiness mean?

P&L 13
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Building a Software Start-Up Inside GE

Harvard Business Review

CEO Jeff Immelt declared in 2011 that GE needed to become a software and analytics company or risk seeing its hardware products become commodities as information-based competitors took over. Bill Ruh was selected in 2011. GE is now approaching $1 billion in new revenue annually from their expanded software and data activities.

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The 787's Problems Run Deeper Than Outsourcing

Harvard Business Review

While the first 787 was originally scheduled to be delivered back in 2008, a string of delays and cost overruns meant that deliveries didn't start until 2011. Unfortunately, things haven't quite worked out as planned. Lawyers will probably need to get involved.

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Top 10 Green Business Stories of 2011

Harvard Business Review

These drivers underpin a number of stories from 2011, but a few new themes came out as well. Coca-Cola was not alone in facing increasing costs in 2011; one of my clients, Kimberly-Clark, took an earnings hit from record pulp prices. Was a year like 2011 possible in a world without climate change? Was a year like 2011 likely ?

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The Art of Strategy Is About Knowing When to Say No

Harvard Business Review

With it, we articulate our M ission, the constituencies we S erve, the P lays we’re going to run this year, the plays we are going to O mit, and how we will T rack our progress. At the time, in 2011, we already had over 300 non-U.S. By the end of the year, we had increased the number of customers by 42% over 2011.

P&L 15
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Ending the Shareholder Lawsuit Gravy Train

Harvard Business Review

Bratton and Michael L. Wachter wrote in 2011 , a consensus has developed among academics that fraud on the market is “not just flawed, second-best, misdirected, or in need of improvement, but flat-out senseless, mindless, and reasonless.”. This debate is happening because in Halliburton Co. John Fund, Inc. ,