QAspire

FEBRUARY 2, 2010

Home Go to QAspire.com Guest Posts Disclaimer 3 High-Value Tips for Leaders to Break Out of Comfort Zone Cozy environment and excellent facilities in your cabin/cubicle can make you feel super-comfortable. It is easy to “ monitor the numbers ” (sales dashboards, internal efficiencies and other metrics). Where papers are pushed.

Tips 147

Tips Directory Blog Quality 147

Michael Lee Stallard

MAY 8, 2016

I expected Sloan Kettering would be a bleak environment that reeked of death and dying. billion in 2011. greater revenue growth, 21% greater productivity, 22% greater profitability, 10% higher customer service metrics, 41% lower quality defects, and 37% lower absenteeism. It was anything but. I’ll never forget our first visit.

Stress 150

Stress Bond Absenteeism System 150

N2Growth Blog

DECEMBER 13, 2010

I think many in leadership get to choose the metric they use to measure, and they seem to always choose the one that makes them look good. I believe that leaders should also be able to create an environment of trust wherein employees feel empowered. Perhaps results should be filled out someone other than the leader.

Blog 343

Blog Leadership Benchmarking Tactics 343

Strategy Driven

OCTOBER 31, 2011

If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter Copyright 2007-2011 by StrategyDriven, Inc. Please consider the environment before and after printing this article. This content is intended for personal and non-commercial use only.

Metrics 50

Metrics Conflict of Interest Uncertainty Follow-up 50

Strategy Driven

SEPTEMBER 8, 2011

Enough detail is provided so that the reader can create performance metrics to measure for the existence of enabling organizational characteristics and performance improvement when the journey for excellence is undertaken. Copyright 2007-2011 by StrategyDriven, Inc. This content is intended for personal and non-commercial use only.

Competitive Advantage 50

Competitive Advantage Resources Organization Price 50

N2Growth Blog

AUGUST 12, 2010

This in turn leads to a very focused, coordinated, and ultimately a very passionate work environment. It sounds like a supportive, mature environment you are describing; where ego isn't the main thing but doing the right thing is. link] mikemyatt Thanks for your comment and kind words John. That's consensus."

Consensus 374

Consensus Team Building Blog Team 374

Strategy Driven

MARCH 21, 2011

How to start measuring the factors that are most critical to the success of the business and identify the metrics that express them. Most companies get metrics all wrong. Copyright 2007-2011 by StrategyDriven, Inc. Please consider the environment before and after printing this article. All rights reserved.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

Strategy Driven

NOVEMBER 9, 2011

I saw literally millions and millions of dollars flow into projects that had no real metrics and timeline in place. If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter Copyright 2007-2011 by StrategyDriven, Inc. All rights reserved.

Project 50

Project Entrepreneur Wilde Goal 50

Strategy Driven

JUNE 17, 2011

As the 16th Century navigator aligned his galleon with the stars and made constant adjustments to stay on course, align your organizational structure, employee and leadership competencies, products/services, governance and engagement models, and success metrics, with your vision and make adjustments as needed along the way.

Learning-by-Doing 62

Learning-by-Doing Industry Follow-up Skills 62

Strategy Driven

MARCH 28, 2011

Even if your corporate culture leaves a lot to be desired, managers can create a localized environment that inspires your employees to achieve peak performance. You can only create environment. This is made easier with simple values-based performance metrics, with rewards tied, as closely as possible, to achieving those metrics.

Environment 70

Environment Covey Airlines Mission Statement 70

N2Growth Blog

NOVEMBER 23, 2010

The simple truth is that lowering standards is never a good thing in any environment. While my list had more "diversity" it was a larger list based upon specific metrics as the standard for qualification – diversity was not one of these metrics. Race or gender have nothing to do with blogging ability.

Diversity 326

Diversity Blog Leadership Learning-by-Doing 326

Harvard Business Review

APRIL 21, 2014

As usual, we try to broaden the focus from the current buzz around corporate boards to the more relevant metric of the gender balance of executive committees. However, this is better than the 20% in 2011. Less than a third (29%) of European companies have at least two women on their Executive Committees. None have a female CEO.

Execution 12

Execution Committee Balanced Scorecard Globalization 12

Harvard Business Review

JUNE 25, 2014

They are starting an estimated 1,288 companies each day, up from 602 in 2011-12. The women who make it to leadership roles perform better than their male peers , by several metrics. Evaluate men and women up for promotion on the same metrics, rather than judging the men on potential and the women on experience.

Middle Management 11

Middle Management Metrics Entrepreneur Consultative 11

Harvard Business Review

OCTOBER 2, 2014

This work is still ongoing, but in 2011 Gigerenzer and his colleague Wolfgang Gassmaier wrote that heuristics are likely to do well in an environment with moderate to high uncertainty and moderate to high redundancy (that is, the different data series available are correlated with each another). Ergo: heuristics win.

Retail 10

Retail Simon Uncertainty Apparel 10

Harvard Business Review

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Franchising 15

Franchising CEO Business Model Strategy 15

Strategy Driven

JUNE 20, 2011

The right metrics will serve you in enormously useful ways. Copyright 2007-2011 by StrategyDriven, Inc. Please consider the environment before and after printing this article. Unusually excellent leaders demand that performance feedback data be delivered promptly and be uncolored, objective, plentiful, and robust.

Team 50

Team Leadership Venture Capitalist Objective 50

Harvard Business Review

OCTOBER 23, 2013

From 2006 to 2011, the number of startups founded and funded outside of California, Massachusetts, and New York has grown by almost 65%. But it is an important metric. But the simple truth is that by every metric surrounding follow-on funding, acquisition, or IPO, the superhubs still have a distinct edge.

IPO 9

IPO Venture Capitalist Entrepreneur Competitive Advantage 9

Terry Starbucker

FEBRUARY 8, 2010

A few years ago my company started tracking a customer service metric, based on specific customer feedback. When we first started we more or less just “put it out there”, explaining the mechanics of the metric, the way it was compiled and scored, and setting a company goal. Here’s a specific example.

Succession 284

Succession Simon Metrics Tactics 284

Harvard Business Review

FEBRUARY 14, 2013

First, I examined the social media networks of a sample of social entrepreneurs who applied to participate in the 2010 or 2011 summer accelerator programs run by the Unreasonable Institute. And these results are consistent across three different datasets.

Entrepreneur 8

Entrepreneur Sample Follow-up Metrics 8

Harvard Business Review

OCTOBER 2, 2014

This work is still ongoing, but in 2011 Gigerenzer and his colleague Wolfgang Gassmaier wrote that heuristics are likely to do well in an environment with moderate to high uncertainty and moderate to high redundancy (that is, the different data series available are correlated with each another). Ergo: heuristics win.

Simon 8

Simon Retail Uncertainty Apparel 8

Harvard Business Review

AUGUST 9, 2012

Third, in today's increasingly social media-infused environment, traditional marketing and sales not only doesn't work so well, it doesn't make sense. Buyers are checking out product and service information in their own way , often through the Internet, and often from sources outside the firm such as word-of-mouth or customer reviews.

Marketing 22

Marketing Social Capital Media Influence 22

Harvard Business Review

DECEMBER 9, 2015

The road map starts with creating an environment for frontline workers to imagine innovative new ways of delivering care. The reason we chose it was it had a wing where we could rebuild the physical environment — part of the change necessary to create the model cell. Tightening that ship will not get you to zero.

Health Care 8

Health Care Benchmarking Process Operations 8

Terry Starbucker

MAY 9, 2010

Hitting a metric just doesn’t do the same thing. When leaders experience failure in their groups, the environment will be far from jovial, but the opportunity to teach will be unequaled. we’re obsessed with metrics. if people enjoyed the learning process we wouldn’t need all these metrics.

Positioning 290

Positioning Learning-by-Doing Advice Metrics 290

CO2

JUNE 29, 2010

It may not be surprising to know that Brown-Nosers often go quite far in organizations, particularly those not having good objective performance metrics. They can also create compelling rationale (“everyone is doing it”) to support taking actions that are inappropriate or unethical when observed in the sunshine of an objective setting.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Terry Starbucker

JANUARY 3, 2010

Make a mental note to recreate this “listening environment&# every time you are in the presence of your teammates. This approach also considers implications for the environment and results in pro?table Answer these questions NOW , take whatever corrective action is necessary, and give your team a better chance for success.

Leadership 418

Leadership Ethics Course Learning-by-Doing 418

Harvard Business Review

JANUARY 21, 2013

If you ask venture capitalists in Silicon Valley how they measure the success of business entrepreneurs, they would no doubt list off metrics having to do with fast growth: funding raised, people hired, customers acquired, revenue produced. The assumption is that company growth is good.

Venture Capitalist 9

Venture Capitalist Mentor Microfinance NGO 9

Harvard Business Review

NOVEMBER 1, 2011

But what should take the place of that alpha metric as a better indicator of economic health? Today, the Legatum Institute releases its 2011 Index, and we were eager to know what might have changed. It reveals that the components within our Entrepreneurship & Opportunity sub-index are very important for increasing national prosperity.

GDP 10

GDP Social Capital Globalization Entrepreneur 10

Harvard Business Review

NOVEMBER 23, 2016

In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. They’ve lived through tumultuous times before and the status quo has always returned.

Health Care 8

Health Care How To Operations Quality 8

Harvard Business Review

OCTOBER 21, 2016

Flooding in 2011 in Thailand, harmed 160 companies in the textile industry and halted nearly a quarter of the country’s garment production, increasing global prices by 28%. In that year, these improvements resulted in 15,000 metric tons of CO2 emissions avoided and savings of nearly $11 million. ” Improving risk management.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Strategy Driven

DECEMBER 15, 2010

How do you optimize resources in poorly defined decision-making environments – or in cases where scenarios are well-defined or ineffective? Within this framework the purpose is to maximize or minimize, as appropriate, the performance metric in the objective by assigning values to the decision variables that satisfy the constraints.

Resources 50

Resources Process Constraint Objective 50

Harvard Business Review

MAY 24, 2017

To measure human capital, you can deploy metrics such as our productive power index , which looks at the cost of organizational drag and the benefits of effective talent and energy management on your overall productive power. As the adage goes, you can’t manage what you can’t measure.

Human Capital 15

Human Capital Management Company ROCE 15

Harvard Business Review

JUNE 21, 2017

To this end, several efforts — including the Genomic Data Commons , ORIEN , and CancerLinQ — have been established to facilitate data sharing among clinicians and researchers and to create an open environment in which data sharing is more commonplace.

Metrics 8

Metrics Health Care Learning-by-Doing Education 8

Harvard Business Review

SEPTEMBER 20, 2017

As Darrell Rigby argued in a 2011 HBR article , every 50 years the retail industry goes through a major disruption. This is the environment in which Toys “R” Us thrived. Cash registers were plentiful and easy to find, and success was measured with metrics like sales per square foot and average size of transaction.

Retail 9

Retail Blue Ocean Strategy Mauborgne Comparison 9

Harvard Business Review

MAY 10, 2013

One of the dilemmas of firms in rapidly transforming environments is that their ownership structure may get in the way of making tough decisions. The pressure on the company by the investing community (among others) was so severe that it eventually split into two, Motorola Mobility and Motorola Solutions in January of 2011.

Venture Capitalist 8

Venture Capitalist Competitive Advantage Restructuring Disruptive Innovation 8

Harvard Business Review

JANUARY 7, 2016

population growth between 2011 and 2050. Over time, this investment led to a significant overhaul of its evaluation metrics to ensure equity, as well as an increased capacity for difficult dialogues about race and other inclusion topics. Today, minorities make up 37% of the United States population and will climb to 57% by 2060.

Management 8

Management Diversity Self-aware Long-term 8

Harvard Business Review

JULY 31, 2015

I had been a member of the board since 2011 and loved the brand and everything it stood for. Most of the management team could not adapt to the new professional services-type environment, while others were doomed by our new start-up mentality. I did not want the company to liquidate. Those who could adapt, thrived.

Fashion 8

Fashion Operations Brand Retail 8

Harvard Business Review

SEPTEMBER 24, 2013

One-year contracts hold our doctors accountable, with yearly performance reviews that include each doctor’s quality metrics, clinical outcomes, and research. To remain viable in today’s rapidly evolving environment, health care systems must reduce costs while continuing to improve quality and outcomes. The Cleveland Clinic’s Journey.

Health Care 9

Health Care Supply Chain Cost Quality 9