Good Power: Changing a Life. Changing Work. Changing the World.
Leading Blog
MARCH 6, 2023
And when delivering bad news, use a velvet hammer. When CEO Sam Palmisano stepped down at the end of 2011, there were several qualified replacements, including Rometty. I discovered that listening breeds knowledge, knowledge breeds creditability, and credibility earns trust that allows relationships to flourish. How do we do that?
383 
Let's personalize your content