article thumbnail

Uniting the Religions of Process Improvement

First Friday Book Synopsis

Here is an excerpt from an article written by Brad Power for the Harvard Business Review blog (March 7, 2011). To read the complete article, check out other articles and resources, and/or sign up for a free subscription to Harvard Business Review’s Daily Alerts, please click here. * * * When they set out to [.].

Process 85
article thumbnail

It’s Time to Abolish the 70% Change Failure Rate Statistic

Change Starts Here

” One quote that never seems to be mentioned is this follow up in 1995, where Michael Hammer said: “In Reengineering the Corporation , we estimated that between 50 and 70 percent of reengineering efforts were not successful in achieving the desired breakthrough performance. million results. Is the 70% Failure Rate a Myth?

Kotter 143
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Everybody Loves Bob – Faster Cheaper Better: The 9 Levers for Transforming How Work Gets Done

Strategy Driven

Hershman and Dr. Michael Hammer. How the new job of process owner can tie together the separate silos that characterize the traditional organization to change the way work is done and how people relate to one another. There is an alternative to the fragmented work process, and it allows us to be faster, cheaper, and better.

Hammer 50
article thumbnail

Goal Setting vs. Goal Sitting

Chris Brady

Perhaps the best course of action (and I can hardly believe I'm writing the words) is to line up with everyone else and set some 2011 goals for ourselves. Goals must have a specific time period And now for some subtle nuances that will help make your 2011 goals more achievable: 1. So why fight it? Goals must be prominent 9.

Goal 134
article thumbnail

Make Civility the Norm on Your Team

Harvard Business Review

In 2011 half said they were treated badly at least once a week — up from a quarter in 1998. This starts in the interview process when you have the opportunity to articulate your values to prospects during the hiring process. And the situation seems to be worsening. Articulate values and set expectations.

Team 8
article thumbnail

My Dad Built a Garage, And I Got A Lesson Of A Lifetime

Terry Starbucker

In my hands, a hammer was a dangerous tool capable of putting holes where holes shouldn’t be, and bashing fingers into submission. I didn’t need a hammer! Your dad as much as anything probably just enjoyed being around you during the process! It was a two week project, and it was one of the longest two weeks of my life.

Hammer 250
article thumbnail

My First, Failed Foray into Venture Investing

Harvard Business Review

But because we failed to hammer out exactly how we would operate (including our respective roles and responsibilities), infighting distracted from operating, cash became a concern, and the business slowly, then quickly, imploded. She told me repeatedly: you need to better articulate the business plan, especially the decision-making process.