Harvard Business Review

JULY 4, 2014

The industries most susceptible to disruption are those selling information-based services that can be delivered digitally – and a perfect example is the insurance industry. We estimate that up to $400 billion in insurance premiums could change hands within the industry over the next year. Google bought U.K. Germany, and France.

Insurance 8

Insurance Disruptive Innovation Industry Innovation 8

Persuasive Powerhouse

NOVEMBER 10, 2010

The intake process was ridiculously slow (why did they have to copy my insurance card and license when they’d just done so less than a month ago?). When I arrived, the place was packed with hacking kids, sniffling adults, and a couple of injuries. What choice did I have but to wait?

Emotional Intelligence 201

Emotional Intelligence Goleman Open-book Blog 201

CO2

OCTOBER 15, 2010

These questions ought to be directed toward people who have spent their lives studying or reporting on various aspects of health-care; working in billing offices, insurance agencies, and ERs; suffering from illnesses haven’t been covered due to various loopholes; and writing policy to address complex health-care issues.

Health Care 87

Health Care Executive Coaching Strategic Planning Politics 87

CO2

DECEMBER 24, 2010

And who should be on the team to insure it’s success? In the first part of the book they take you through the steps to create a project team: 1) Divide the labor. Do you know how to organize it? About the Author As President and Co-founder of ACI Telecentrics, Inc., Pulse Meme Feed What Is Your Brand Against?

Innovation 74

Innovation Execution Executive Coaching Govindarajan 74

CO2

OCTOBER 15, 2010

These questions ought to be directed toward people who have spent their lives studying or reporting on various aspects of health-care; working in billing offices, insurance agencies, and ERs; suffering from illnesses haven’t been covered due to various loopholes; and writing policy to address complex health-care issues.

Health Care 74

Health Care Executive Coaching Strategic Planning Politics 74

Marshall Goldsmith

MAY 26, 2014

UNUM, the insurance company, ran an ad some years ago showing a powerful grizzly in the middle of a roaring stream, with his neck extended to the limit, jaws wide open and teeth flaring. As we reviewed the positive results from his co-workers, he had a great realization. “If Why We Resist Change.

Succession 181

Succession Commitment Follow-up Learning-by-Doing 181

Harvard Business Review

DECEMBER 14, 2018

Your chosen Porsche is delivered to your house with insurance and maintenance as well as unlimited miles and flips to other models included. Starting in 2011, Mercedes chose to develop direct distribution capabilities for electric bicycle sales under its Smart brand. UnitedHealth Group, one of the largest health insurers in the U.S.,

Strategy 10

Strategy B2B Insurance Business Model 10

Roundtable Talk

NOVEMBER 12, 2010

Senior management reviews the ideas and responds to questions raised. 2 Responses to Fast Friday with Jay Woo, COO, CAA South Central Ontario John Doe | January 4, 2011 at 3:05 PM | Funny stuff. Like his EDW, which was responsible for a 64% increase in insurance sales. The idea exchange is a huge internal joke.

COO 28

COO Chief Operating Officer Blog Godin 28

Strategy Driven

SEPTEMBER 21, 2011

As research by prominent psychologist Martin Seligman has shown, that kind of optimism is critical to those in the insurance sales business and those who must handle rejection well; certainly it came in handy for Steve. He truly believed there wasn’t a problem that couldn’t be figured out with the right attitude. Consider leaving a comment!

Self-aware 56

Self-aware Learning-by-Doing Travel CEO 56

Harvard Business Review

FEBRUARY 7, 2013

Munich Re reports that natural disasters in 2011 caused insurance companies to substantially spend down cash reserves, with payouts exceeding premiums in the US by 16%. Insurance aside, storms (and other severe weather) can have immediate impacts on corporate bottom lines, as well as longer-term impacts on reputational value.

Insurance 8

Insurance Supply Chain Benchmarking Trends 8

CO2

DECEMBER 10, 2010

iDecide+ A Professional Decision Making App – This is one of my favorites because it does a great job of not only allowing you to choose your criteria, it has you do a pairing exercise to insure that your weighting is aligned and calibrated. It forces you to make better decisions. Pulse Meme Feed What Is Your Brand Against?

Executive Coaching 79

Executive Coaching Brainstorming Tools Decisionmaking 79

CO2

DECEMBER 10, 2010

iDecide+ A Professional Decision Making App – This is one of my favorites because it does a great job of not only allowing you to choose your criteria, it has you do a pairing exercise to insure that your weighting is aligned and calibrated. It forces you to make better decisions. Pulse Meme Feed What Is Your Brand Against?

Executive Coaching 68

Executive Coaching Strategic Planning Brainstorming Execution 68

N2Growth Blog

OCTOBER 10, 2010

I reviewed a draft copy of a book on the flight to/from NYC last week, and the author's premise is you have to be able to recognize when you are at a significant turning point in your life or work, and then be able to take disciplined, leveraged action in response. I rarely let too much grass grow without doing a bit of reflection.

Blog 360

Blog Media Open-book Learning-by-Doing 360

Harvard Business Review

JANUARY 21, 2013

Companies can make a big difference for their employees — providing good health insurance and promoting good health — all while keeping costs down. The fact that we are self-insured — the company itself pays their health claims, not an outside insurance company — makes us prudent about our costs.

Health Care 9

Health Care Innovation Marketing Insurance 9

Harvard Business Review

MARCH 14, 2011

I had an interesting conversation earlier this week with a very experienced consultant whose company works with many of the largest financial services providers in the world — the banks, funds, and insurance companies we've all heard of. There are two types of bad news here for the services providers. I hope they show up soon.

Company 15

Company Insurance Banking Document 15

Harvard Business Review

JANUARY 20, 2015

Take Japanese insurer Tokio Marine Holdings. Many customers asked for insurance not on a yearly basis but for very short periods for very specific activities. After all, one of the big reasons that insurers sell long term policies is the high up-front cost of selling. Unbundling Existing Value Propositions. Insight Center.

Business Model 8

Business Model Insurance Technology Audience 8

Harvard Business Review

JUNE 30, 2011

When outraged Vancouverites turned to blogs and Facebook to identify participants in the Stanley Cup riots, many celebrated sites like Vancouver 2011 Riot Pics and Vancouver 2011 Criminal List as examples of putting social media to concrete and constructive use.

Consensus 12

Consensus Media Policies Groupthink 12

Harvard Business Review

JULY 22, 2015

Property insurance is a good example. Despite growing personal wealth and a taste among the rich for expensive cars, jewelery and art, the penetration of property insurance in China remains very low. Between 2004 and 2011, only 1.4% of property losses due to natural catastrophe were insured, according to Lloyds.

Strategy 8

Strategy Insurance Transportation GDP 8

Harvard Business Review

SEPTEMBER 20, 2016

In 2005 the world’s largest insurance broker, Marsh Inc., paid $850 million in fines in the aftermath of accusations that it had received kickbacks from insurance companies for steering business their way — a scheme at odds with Marsh’s commitment to finding the best deal for customers.

Incentives 8

Incentives Banking Ethics Insurance 8

Harvard Business Review

SEPTEMBER 21, 2015

In health care, value accrues to patients, insurers, and society at large. We believe that patients’ perceptions of value are what really matter and that insurers and society derive more value when patients are served well. Insight Center. Measuring Costs and Outcomes in Healthcare. Sponsored by Medtronic.

Health Care 8

Health Care Report Sports Insurance 8

Harvard Business Review

OCTOBER 14, 2013

The University of Texas MD Anderson Cancer Center is seeking to reduce its cost structure by redesigning its health-care-delivery model to reflect the true costs of care (the early stages of the project were described in a 2011 Harvard Business Review article by Robert S. Why Less Choice Is More in Health Insurance Exchanges.

Health Care 8

Health Care Kaplan Porter Cost 8

Harvard Business Review

OCTOBER 11, 2013

Americans are quite good at shopping for most things, so why not let them shop for health insurance? Despite political rancor about health-care reform, a key feature – health insurance exchanges – provides employers new options. Under the Affordable Care Act, employers can send employees to an exchange to purchase health insurance.

Health Care 8

Health Care Company Insurance Incentives 8

Harvard Business Review

MAY 18, 2017

individual store or factory) compiled by the Occupational Safety and Health Administration (OSHA) from 2002 to 2011 and matched it to earnings data. A second factor emerged when we compared the insurance premiums of workers’ compensation programs. To do so, we used establishment-level injury data (e.g., per $100 of payroll.

Benchmarking 8

Benchmarking Company Short-term Insurance 8

CO2

JUNE 29, 2010

Therefore, leaders adopting an evolutionary psychology approach to followership must do all they can to align followers’ goals with those of the organization and insure that the benefits people accrue outweigh the costs of working for the leader, as followers will either mutiny or leave if goals are misaligned or inequities are perceived.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

DECEMBER 26, 2014

Pressuring physicians to maximize the number of patients they see and minimizing the time they spend with each is one of five counterproductive mistakes that health care providers often make in trying to reduce costs — the subject of a recent article in the Harvard Business Review.

Cost 13

Cost Class Compliance Maturity 13

Harvard Business Review

JANUARY 26, 2011

By doing so, he has also made health insurance affordable and possible for the same community. He has been named a World Economic Forum Technology Pioneer for 2011. One fellow has funded a project that has collectivized waste pickers in the developing world and raised their daily income from 65 cents to seven dollars.

Wilde 12

Wilde Entrepreneur Insurance Reputation 12

Harvard Business Review

OCTOBER 16, 2015

I’ve had the opportunity to participate with many large, self-insured employers in three such marketplace collaboratives: one led by Virginia Mason Medical Center in Seattle in 2005, another led by Intel in Portland, Oregon, in 2009, and the Robert Bree Collaborative , created by the Washington State legislature in 2011.

Health Care 8

Health Care Supply Chain Incentives Quality 8

Harvard Business Review

NOVEMBER 6, 2013

According to data published by the Kaiser Family Foundation, workers’ earnings rose by 47% from 1999 to 2012, but their contribution to health insurance premiums during that time went up by 180%. Health insurance premiums rose four and half times faster than the rate of inflation over the same period. This trend is unsustainable.

Health Care 8

Health Care Constraint Budgeting Quality 8

Harvard Business Review

DECEMBER 14, 2011

Among the top performers on the 2011 World's Best Multinational Companies list are culturally-strong technology companies such as Microsoft, NetApp, SAS, and Google. Old-fashioned benefits like health insurance, family leave, and flex time ranked only 15 percent when considering most valued HR offerings. They're upgrading.

Company 16

Company Heskett Ryan Audience 16

Harvard Business Review

JANUARY 24, 2018

It’s also a lesson I learned firsthand when I was diagnosed with breast cancer in 2011. If they haven’t already spoken with HR, it’s important to direct them there as soon as possible, so they know their options for health insurance, medical leave, short-term disability, and any other benefits your firm offers.

Short-term 8

Short-term Delegation Executive Coaching Long-term 8

Harvard Business Review

JANUARY 26, 2011

Everyone else has a voice in Washington — Big Business, retailers, insurers, doctors, bankers, and every other interest grouping you can think of. million patent applications waiting for review. Last night you spoke so compellingly about the "small business owner who dreams of turning a good idea into a thriving enterprise."

Entrepreneur 15

Entrepreneur Venture Funding Policies Offshoring 15

Women on Business

DECEMBER 3, 2012

Recent data shows the majority of companies worldwide (71 percent) don’t have a clearly defined strategy for grooming and developing women as company leaders, according to a 2011 Women’s Leadership Development Survey conducted by Mercer. Your Performance Reviews Are Frequent and Detailed.

Career 247

Career Company Software Handbook 247

Harvard Business Review

MAY 15, 2013

The next time we hear about a bank or insurance company''s "green program" — like using energy efficient light bulbs or operating out of a LEED Platinum building — we''ll either scream or throw up. Trust reached an all-time low of 24 percent in 2011, down from 69 percent in 2008.". Don''t get us wrong.

Banking 8

Banking Licensing Finance Insurance 8

Harvard Business Review

JULY 24, 2012

percent in 2011. Humana, the health insurance company, understands this, and offers special training to their veteran recruits knowing they'll be quick to learn the skills required of their new roles. Other companies are looking for under-leveraged pools of talent. One such example: veterans.

Discount 14

Discount Training Insurance Education 14

Harvard Business Review

JULY 19, 2017

In 2011, the average tenure dropped to 18 years. Zurich Insurance Group Takes Its IT Infrastructure to the Agile Cloud. In 1958, corporations listed in the S&P 500 had an average stay of 61 years. By 1980, numbers from research firm Innosight reveal that the average stay had declined sharply to 25 years.

Technology 8

Technology Industry GDP Content 8

Persuasive Powerhouse

AUGUST 1, 2010

» Five Ways to Disarm an Angry Mob August 1st, 2010 | Author: Mary Jo Asmus Many years ago, as an inexperienced young woman working in corporate benefits, I did not have the skills to give a group of angry employees a presentation on a life insurance benefit that was changing. Thanks for touching on this issue!

Audience 220

Audience Brainstorming Blog Insurance 220

Harvard Business Review

OCTOBER 1, 2015

In 2011, Richard Allen Williams and I outlined five principles for eliminating racial disparities as part of health care reform: Provide insurance coverage and access to high-quality care for all Americans. Promote a diverse health care workforce. Deliver patient-centered care. Insight Center. Sponsored by Medtronic.

Health Care 8

Health Care Cost Quality Report 8