Play It Again, Sam: The Science of Repeating Things Repeatedly
Terry Starbucker
OCTOBER 17, 2010
But what I tend to see in a lot of places is a real reluctance to go as far as they should for this very fear. What leaders need to keep in mind in their messaging are concepts that are very similar to marketers and their messaging. There’s certainly an “open rate” involved, to use a marketing term. Seriously, though, I agree.
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