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Homeless, Not Helpless: Entrepreneurship in Unlikely Places | In the.

In the CEO Afterlife

by John • November 13, 2011 • Branding , Life , Marketing • 5 Comments. Beneath the pier and within reach of your coins from above are 5 picnic blankets spread six-feet apart, each with novel merchandising themes to entice charitable currency. November 14, 2011 at 8:59 am. November 15, 2011 at 7:47 am.

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Do You Deliver Good Or Bad Customer Service? | Rich Gee Group

Rich Gee Group

I wanted my money back – I had the receipt, I had the merchandise in perfect condition, and virtually everything in the store was on sale at that time. Leave a Comment Previous post: How To Start Fresh In 2011. So what the store was really saying to me was, “NO! Bad Customer! You must play by our rules! Smile or Die!

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Mentally Challenged - Was It Bad Hardware, Bad Software or Bad Data?

Building Personal Strength

She asked the cashier to remove $10 worth of merchandise. Copyright 2011. That's when the woman turned around and looked at me in shock. Apparently she hadn't paid yet. I kept my shock to myself. And paying would turn out to be an issue. OK, then how about this?" It was hard for the woman to make up her mind. Meredith M. Coates, Ph.D.,

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Resolution 2011: Make Your Strategy Coherent

Harvard Business Review

The big question for many leaders as they look toward 2011 is: "How can my company be one of them?". Such capabilities could be rapid-cycle product development, point of sale merchandising, large-scale fabrication, and so on.

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New Report: We're Not As Connected As We Think

Harvard Business Review

Based on data covering the period from 2005 to 2011, it charts how globalization has evolved since the onset of the financial crisis at the global, regional, and national levels. Capital markets are fragmenting and while merchandise trade recovered strongly since 2009, the intensity of services trade has remained stagnant.

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With Ron Johnson Out, What Should J.C. Penney Do Now?

Harvard Business Review

Just as important, Johnson was trying to significantly change the retailer''s merchandise offerings and hence, its customer base. As a result, old customers weren''t coming in (no coupons, changing merchandise) nor were new ones (not enough critical merchandise mass to attract target new customers). So now what should J.C.

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Performance Measurement

Strategy Driven

Retailers historically need trained stored managers, a few great merchandisers, and, in most cases, store staff with a customer service orientation. Copyright (c) 2011. Copyright 2007-2011 by StrategyDriven, Inc. This may change with trends like the proliferation of personalized therapeutics into product markets.

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