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Homeless, Not Helpless: Entrepreneurship in Unlikely Places | In the.

In the CEO Afterlife

by John • November 13, 2011 • Branding , Life , Marketing • 5 Comments. Beneath the pier and within reach of your coins from above are 5 picnic blankets spread six-feet apart, each with novel merchandising themes to entice charitable currency. His Product is entertainment. November 14, 2011 at 8:59 am.

Brand 245
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Do You Deliver Good Or Bad Customer Service? | Rich Gee Group

Rich Gee Group

I wanted my money back – I had the receipt, I had the merchandise in perfect condition, and virtually everything in the store was on sale at that time. P.S. Arc’teryx is still a great product, we will just purchase it at a different store. Leave a Comment Previous post: How To Start Fresh In 2011. Bad Customer!

Licensing 332
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Resolution 2011: Make Your Strategy Coherent

Harvard Business Review

The big question for many leaders as they look toward 2011 is: "How can my company be one of them?". The competitive value of capabilities, however, will only grow as you apply them to your entire portfolio of products, day in and day out. Earning the right to win is never a cakewalk.

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Performance Measurement

Strategy Driven

They might include sales productivity metrics such as market share, the company’s ability to charge premium prices relative to peers, or sales force productivity. Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth.

ROIC 62
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With Ron Johnson Out, What Should J.C. Penney Do Now?

Harvard Business Review

A lesson for all businesses is when selling commodity-like products, unless customers believe you have the lowest prices all of the time, you routinely have to offer deep discounts. Just as important, Johnson was trying to significantly change the retailer''s merchandise offerings and hence, its customer base. Here''s what J.C.

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New Report: We're Not As Connected As We Think

Harvard Business Review

Based on data covering the period from 2005 to 2011, it charts how globalization has evolved since the onset of the financial crisis at the global, regional, and national levels. Capital markets are fragmenting and while merchandise trade recovered strongly since 2009, the intensity of services trade has remained stagnant.

Report 15
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Why Tesco’s Strengths Are No Longer Good Enough

Harvard Business Review

If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. Troubles at Tesco, the UK’s leading retailer, are mounting. Aldi UK sales grew from $6.3