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2011 in Reflection

Jesse Lyn Stoner Blog

2011 closes the first year of my blog. My Top Posts of 2011. 5 Easy Ways To Tell If An Organization Is REALLY Values-Driven What do Zappos, Ben and Jerry’s, and Southwest Airlines have in common? It’s been a year of learning – the biggest of which was learning how to condense what I want to say into a readable chunk.

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The Social Organization: A book review by Bob Morris

First Friday Book Synopsis

The Social Organization: How to Use Social Media to Tap the Collective Genius of Your Customers and Employees Anthony J. Bradley and Mark P.

Review 80
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0819 | How to Make Extraordinary Things Happen Within Organizations with Jim Kouzes

LDRLB

He was listed as one of HR Magazine’s Most Influential International Thinkers for 2010 and 2011, named one of the 2010 and 2011 Top 100 Thought Leaders in Trustworthy Business Behavior by Trust Across America, and ranked by Leadership. If you enjoyed the show, please rate it on iTunes or Stitcher and write a brief review.

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5 Reasons For Regular Customer Service Performance Reviews

Tanveer Naseer

Here, we look at the facts and explain why it is imperative that skills and performance are reviewed regularly. Customer service influences your reputation Another reason why it is important to review your customer service is because it has a huge bearing on your reputation.

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The Social Organization: A book review by Bob Morris

First Friday Book Synopsis

The Social Organization: How to Use Social Media to Tap the Collective Genius of Your Customers and Employees Anthony J. Bradley and Mark P.

Review 70
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4 New Year’s Resolutions To Help Your Organization Succeed This Year

Tanveer Naseer

Of course, in order for us to truly reap the benefits of this exercise, we need to review the events of the previous year; of taking note of what we endured, learned and gained from those past experiences which can serve as the foundation that we build upon as we move forward.

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Twitter Weekly Highlights for 2011-03-18

Tanveer Naseer

RT @ patriciamknight : RT @ TanveerNaseer Coffee House Book Review – “Wikibrands” by Sean Moffitt & Mike Dover bit.ly/dQQ2hS dQQ2hS Great review! #. RT @ WikiOrgCharts @TanveerNaseer ‘s review of “Wikibrands&# celebrates org. RT @ WikiOrgCharts @TanveerNaseer ‘s review of “Wikibrands&# celebrates org.