Tanveer Naseer

DECEMBER 27, 2011

As this is the last week of the year, many of us are understandably looking back at the past 12 months and discussing what we consider to be the significant events of 2011. Some of my favourite lessons shared in this piece include: “People often say ‘listen to your customers,’ but that’s not a complete enough process.

Leadership 203

Leadership Taylorism Taylor Learning-by-Doing 203

Tanveer Naseer

APRIL 29, 2011

RT @ MindEdgeOnline : Good read: Becoming A Leader For All The Wrong Reasons (via @ TanveerNaseer ) [link] # Leadership # RT @ tnvora : In case you missed: Have a # Process Make It Visible [link] # quality #leadership # improvement # Tx Mary! RT @ LearnSolMary : RT @ TanveerNaseer : Is Grit the Key to Being a Successful Leader?

Teamwork 100

Teamwork Advice Loyalty Blog 100

Tanveer Naseer

APRIL 29, 2011

RT @ tnvora : In case you missed: Have a # Process Make It Visible [link] # quality #leadership # improvement #. Some other posts you may enjoy: Twitter Weekly Highlights for 2011-04-22. Twitter Weekly Highlights for 2011-01-28. Twitter Weekly Highlights for 2011-02-11. Twitter Weekly Highlights for 2011-01-21.

Teamwork 100

Teamwork Advice Loyalty Blog 100

Tanveer Naseer

NOVEMBER 5, 2013

Real, Pressing & Complex Problem Change happens when we go through a transformational process that requires personal engagement, group interdependency, collaboration and intense learning. This is a crucial part of the change process and needs to be managed by an experienced coach. 3) US Training Industry Report, 2011.

Learning-by-Doing 272

Learning-by-Doing White Paper Leadership Development Diversity 272

Tanveer Naseer

DECEMBER 20, 2016

Nevertheless, training your staff to deliver great customer service should be a continuous process. Great customer service means higher revenue In 2011, an American Express Survey learned that seven in 10 people are willing to spend more with companies they believe provide excellent customer service.

Performance Review 100

Performance Review Review Loyalty Customer Loyalty 100

Tanveer Naseer

JANUARY 27, 2012

As a leader, one thing you must be vigilant about is keeping an eye out for any process or culture creep which might lead to complacency or a disconnect with the present-day realities found just outside your office walls.

Organization 189

Organization Leadership Ethics Licensing 189

Tanveer Naseer

FEBRUARY 2, 2011

So far, many pundits are pointing out how 2011 will be the year of mass adoption by businesses of social media platforms as part of their marketing, management, and employee retention efforts. The start of a new year often fosters discussions over what will be the key events to occur over the next 12 months.

Media 154

Media Blog Examples Course 154