QAspire

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A Worthy Goal for 2011 and Beyond

QAspire

Home Go to QAspire.com Guest Posts Disclaimer A Worthy Goal for 2011 and Beyond New year brings with it new predictions, agendas, resolutions and trends. One thing that remains constant (and has remained constant) is “Excellence” – which is at the core of the success of any organization, product, service or an individual.

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7 Steps For Customer Centric Process Improvement

QAspire

Home Go to QAspire.com Guest Posts Disclaimer 7 Steps For Customer Centric Process Improvement You can improve almost everything in your organization. Customers can be your strongest process improvement partners. Measure : Measure the extent to which process improvement really improved outcomes. If not, quickly realign.

Process 126
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The Quest of Better Outcomes: Hierarchy Versus Process

QAspire

Home Go to QAspire.com Guest Posts Disclaimer The Quest of Better Outcomes: Hierarchy And Process In quest of better outcomes (efficiency, results, productivity, improvements etc.), These structural changes won’t produce the desired outcomes if the flow (process) aspect is not addressed. Because, work flows horizontally.

Process 130
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Lessons in Using Checklists for Managing Processes

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Lessons in Using Checklists for Managing Processes Most quality management theories and modern management practices rely heavily on checklists as an important tool to get things right the first time. Checklists help in controlling quality of the products in verification stage.

Process 84
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“Value” and “Waste” – Watch Them Constantly

QAspire

Companies are working ways out to deliver more value, people in organizations are evaluated based on value they create and clients seek “value-adds” in products and services they purchase. Somewhere, in this process of constant realignment and improvement, ‘waste’ is introduced.

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Learning: Experience Plus Reflection

QAspire

It is a learned process. I once worked in a team that followed a well established process of doing structured retrospectives after every major product release. In this 2011 post , I recommended three rituals for constant alignment and learning – kickoffs, reviews and retrospectives. Related Posts at QAspire.

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Quality? Excellence? What?

QAspire

We write our processes to get certified against a certain standard. We develop our products and services in line with the demands of our customers. When we continuously meet these demands, adhere to processes and improve upon them, we build repeatability in our success. It is driven by external demands.

Quality 147