First Friday Book Synopsis

APRIL 18, 2012

McDonald Harvard Business Review Press (2011) How and why organizational success with social media “is fundamentally a leadership and management challenge” I agree with Anthony Bradley and Mark McDonald that leaders [.]. Bradley and Mark P.

Review 80

Review Organization Books Media 80

First Friday Book Synopsis

APRIL 18, 2012

McDonald Harvard Business Review Press (2011) How and why organizational success with social media “is fundamentally a leadership and management challenge” I agree with Anthony Bradley and Mark McDonald that leaders [.]. Bradley and Mark P.

Review 70

Review Organization Books Media 70

First Friday Book Synopsis

MARCH 14, 2011

Here is an article written by Margaret Heffernan for BNET (March 3, 2011), The CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the BNET newsletters, please click here. * * * Multi-tasking has become an epidemic.

How To 89

How To Newsletter Resources Article 89

First Friday Book Synopsis

OCTOBER 6, 2011

How NET PROMOTER Companies Thrive in a Customer-Driven World Fred Reichheld with Rob Markey Harvard Business Review Press (2011) Here is an open-source system whose “engine” can drive profitable growth This is a revised and expanded second edition of a book published in 2006. The Ultimate Question 2.0:

Review 70

Review Books Open-book Engineering 70