Debriefing: A Simple Tool to Help Your Team Tackle Tough Problems
Harvard Business Review
JULY 2, 2015
In 2011, when the NY Giants won the Super Bowl, they held debriefings 1-2 days after every game to understand what did and didn’t work. What caused our results? This is the root-cause analysis and should go deeper than obvious, first-level answers. An effective tool for root-cause analysis is “ 5 whys.”
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