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Debriefing: A Simple Tool to Help Your Team Tackle Tough Problems

Harvard Business Review

In 2011, when the NY Giants won the Super Bowl, they held debriefings 1-2 days after every game to understand what did and didn’t work. What caused our results? This is the root-cause analysis and should go deeper than obvious, first-level answers. An effective tool for root-cause analysis is “ 5 whys.”

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Read "The Seven Arts Of Change"

Eric Jacobson

Listening is the root of collaboration, root-cause analysis, and effective teamwork. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

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