Rupert Murdoch, Customer Service Rep?
Harvard Business Review
OCTOBER 26, 2012
Earlier this week, besieged media mogul Rupert Murdoch, who by all accounts is actually the man behind 140 characters , responded on Twitter to a person in Kentucky who had an all-too-common newspaper complaint: @ esbarr_ Yes. — Rupert Murdoch(@rupertmurdoch) October 24, 2012.@ — Gary Vaynerchuk (@garyvee) October 24, 2012.
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