Tanveer Naseer

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Winners Are Born In Difficult Times

Tanveer Naseer

At best, leadership development is a fun day out, at worst it is a gut wrenching, annoying exercise that leaves you cringing as someone teaches you to suck eggs. And it is managers’ ability to innovate, collaborate and adapt to a constantly changing environment that are the leadership skills we most need to develop.

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4 Keys For Bringing Out The Best From Introverts

Tanveer Naseer

One of the hottest themes in management and leadership today is the importance of understanding the introvert at work. Research points out that while nearly half the population is introverted, extroverts hold the majority of leadership roles. The following is a guest piece by Kate Rodriguez.

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How To Better Support Introverts In Today’s Workplaces

Tanveer Naseer

One of the hottest themes in management and leadership today is the importance of understanding the introvert at work. Research points out that while nearly half the population is introverted, extroverts hold the majority of leadership roles. The idea that workplaces reward extroverts has been around for a while.

How To 100
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Customer Loyalty – Marrying Ease With Humanity

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More importantly, companies like Mercedes-Benz USA (with whom I have worked and written about in my latest book “ Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way “) focus on making the life of customers easy by empowering staff members, streamlining processes and strategically deploying technology.

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Effective Management Starts With Making The Right Hiring Decision

Tanveer Naseer

Given the significant costs associated with hiring employees, doesn’t it make sense to put in the time and effort early in the process to ensure you’ve got the right person for the job? Consider these potential consequences of poor hiring: 1. If your company is in the hiring mode, this can mean an abundance of applicants for vacancies.