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Think SoLoMo or SoCoLoMo – Social Commerce, Local & Mobile – For Digital Success

Modern Servant Leader

Social Media. Social Executives: 94% said C-suite social media participation enhances a brand image. Employee Trust: 82% of employees say they trust a company more when the CEO and leadership team communicate via social media. Proliferation : 91% of online adults use social media regularly. Commerce and Content.

Forrester 197
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Know Your History, Purpose and Direction

CoachStation

I started building CoachStation (website, social media etc.) in 2010 and started full time work in the business in 2012. My career from that point has almost always been in leadership roles within the retail, hospitality, finance and contact centre industries in Australia and overseas. It’s massive!

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Will Big Data Kill All But the Biggest Retailers?

Harvard Business Review

Increasingly, the largest retailers in markets across the country are employing sophisticated personalized marketing and thereby becoming the primary shopping destination for a growing number of consumers. Retail has entered the era of Big Data. The biggest retailers are investing accordingly.

Retail 15
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Innovative Ideas to Watch in 2012

Harvard Business Review

As much a term of derision as global sociological phenomenon, slacktivism has emerged as social media's way of making support for a cause as easy as a re-tweet or clicking Facebook's "like" button. But tablets have emerged as ideal media platforms for those requiring larger fonts and bigger keys. But that's a battle for beyond 2012.

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Social Media Compliance Isn't Fun, But It's Necessary

Harvard Business Review

On May 24, 2012, Goldman Sachs did something it had never done in its venerable 143-year history. For highly regulated sectors like finance, social media can be a legal minefield. Just ask Gene Morphis, ex-CFO of clothing retailer Francesca's. Complicating matters, social media in the enterprise is spreading at viral speeds. "Go

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What CEOs Have Learned About Social Media

Harvard Business Review

When it comes to social media, today’s CEOs have made a remarkable transition over the past five years. A recent analysis by my firm, Weber Shandwick, found that 80% of the chief executive officers of the world’s largest 50 companies are engaged online and on social media.

Media 8
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What are you ready for? What are you waiting for?

Strategy Driven

So far, Apple and Steve Jobs have changed the way computers run, revolutionized the mobile phone, and revolutionized the way music is distributed to a point that all retailers, distributors, manufacturers, producers, music groups, and recording artists are totally dependent on Apple for a sizeable share of their revenue. Since 1984.