My job description does not include managing email flow. Yours probably doesn’t, either. But it’s increasingly a big part of the work we do. In fact, in a single week last fall, I received 511 emails and sent 284. Almost 160 emails a day is ridiculous. Even if I was efficient and processed each email in 30 seconds, it would still take almost an hour and a half.
Email Is Not Free
We’re abusing this once-helpful form of communication, and the cost is more than just productivity loss.
April 08, 2013
New!
HBR Learning
Writing Skills Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Writing Skills. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Capture your audience's attention with smarter emails, Slacks, memos, and reports.
Learn More & See All Courses
New!
HBR Learning
Writing Skills Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Writing Skills. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Capture your audience's attention with smarter emails, Slacks, memos, and reports.