One of the key lessons that Huggy Rao and I learned from studying scaling up excellence is that, to spread new ways of thinking and acting, just talking about the importance of new beliefs and behaviors isn’t enough. You need to live the mindset that you aim to instill in others. This is especially important for senior executives because – since the people they lead watch their every move so closely – if they say they believe in something, but act in ways that clash with such beliefs, people quickly conclude that it is just hot air.
The CEO Who Led a Turnaround Wearing a Helmet
A story of Paul Anderson of BHP Billiton, and the ripple effects of leadership.
November 22, 2013
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Change may be the only constant in today's organizations. Here's how to lead through it.
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New!
HBR Learning
Change Management Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Change Management. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Change may be the only constant in today's organizations. Here's how to lead through it.