Robyn*, a close friend of mine and senior leader at a large pharmaceutical company, referred me to work with Dan, the CEO of one of her company’s subsidiaries and someone she knew well. She would arrange for the three of us to meet. The lead wasn’t just warm; it was hot.
How Not to Lose a Sale
The sales opportunity was mine to lose. And I lost it.
March 04, 2013
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New!
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HBR Learning
Marketing Essentials Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Marketing Essentials. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to communicate with your customers—strategically.