Robert was the head of an East Coast insurance company. His greatest asset was his large, extroverted personality. He was the classic glad-handing, backslapping, high-energy salesman. His problem was a familiar one, too: a great salesman – even one with charisma — doesn’t necessarily make a great leader.
A 6-Part Structure for Giving Clear and Actionable Feedback
Simple questions to drive change.
August 07, 2015
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New!
HBR Learning
HBR Learning
Developing Employees Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Developing Employees. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Support and challenge your direct reports to help them reach their potential.