Engaging Leader

JULY 27, 2020

The curve, openness, and spacing of a font are actual design elements and convey a look and feel. It’s important to choose a typeface that fits the design of the rest of your communication piece. Readability is key for body text. Why pick a fancy font to be different if no one can read […].

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Blog 130

Engaging Leader

JULY 9, 2020

A photo helps grab attention for your message and draws in the audience. Sometimes it can even tell the whole story. But don’t settle for the any-ole-photo-will-do philosophy. It’s better to have no photo than the wrong photo. Here are some important considerations: Selectively use personal snapshots; they may not be good enough in […].

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Audience How To Blog 130

Engaging Leader

JULY 13, 2020

Keep It Short, Sweet … Especially Relevant! If you are a leader, there’s an expectation that you keep your team informed and up to date. However, some leaders make the mistake of sending long emails or rambling at a meeting. People tune out quickly…even when they know it’s important. Experts say most people only […].

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Information Team Blog 130

Engaging Leader

JULY 16, 2020

The natural tendency, when facing a communication issue, is to skip critical planning steps and jump right into tactics. However, skipping strategy often means missing opportunities to effectively engage people—or worse, producing unintended negative consequences. Think about these five components (which we call the 5M Framework) as you plan your communication: Mission: What […].

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Strategy Tactics Planning Blog 130

Engaging Leader

JULY 6, 2020

In the past, when we wrote about an unidentified individual, we would say: “Each employee who wants to enroll his/her family in benefits can check this box.” Some people didn’t like his/her. They wanted her/his or his or her…or they fussed with tedious editing to avoid the situation. But now, “they” CAN BE SINGULAR! […].

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Blog 130

Engaging Leader

JULY 29, 2020

Some leaders look at their people, shake their heads, and say, “They can’t get there from here.” Sometimes that’s true. But often the solution is creating a stronger culture, where employees are encouraged and coached to contribute their best thinking. People are different, and these differences can add value. As a leader, you need to […]. Some leaders look at their people, shake their heads, and say, “They can’t get there from here.

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Wireless Incubator Human Resources Resources 242

Engaging Leader

JULY 22, 2020

Video conferencing is here to stay. A few adjustments will ensure you and your brilliant ideas are easy to see, hear, and understand. 1. Good lighting. Natural light shining on your face is best. If a window is behind you, close the shades and turn on a bright lamp. 2. Flattering camera position. It’s […].

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Video Conference Tips Positioning 173

Engaging Leader

JUNE 22, 2020

What barriers do you face? Whether in our personal lives, at work, or in our communities, we all face challenges that can prevent us from reaching our full potential. And the same is true for those you lead. Dave Shurna joins me to discuss tips from his new book about breaking through barriers of all […]. What barriers do you face? Whether in our personal lives, at work, or in our communities, we all face challenges that can prevent us from reaching our full potential.

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Servant Leader Tips Books Career 227

Engaging Leader

JUNE 19, 2020

Today I share some reflections about what I’ve been reading, learning, thinking, and practicing over the past few weeks. How can we as imperfect leaders and human beings contribute to helpful solutions, rather than to ongoing conditions of inequality, discrimination, and fear … including the fear of talking honestly about topics like racism? Resources Mentioned […].

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Leadership Resources Books How To 231

Engaging Leader

JUNE 9, 2020

Psychological safety is a team member’s sense of confidence that the leader and the rest of the team will not embarrass, reject, or punish them for speaking up. They feel safe to take risks, fully contribute, share ideas, and raise concerns – all of which are necessary for an organization to innovate, solve problems, survive, […]. Psychological safety is a team member’s sense of confidence that the leader and the rest of the team will not embarrass, reject, or punish them for speaking up.

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Executive Coaching Globalization Innovation Consultative 228

Engaging Leader

MAY 26, 2020

To be a leader who truly engages the hearts, minds, and behaviors of people, you have to authentically connect with them on a human level. You’ve heard the phrase, “People don’t care how much you know, until they know how much you care.” In today’s age of connection, in order for people to trust you, […]. To be a leader who truly engages the hearts, minds, and behaviors of people, you have to authentically connect with them on a human level.

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Executive Coaching Open-book How To Globalization 264

Engaging Leader

MAY 4, 2020

Getting back to normal at work won’t be normal at all. Organizations and leaders will face a new set of challenges as they reopen or continue to operate their companies after COVID-19. I hope to help you navigate the changes to your workplace with a few tips about how to move forward using good communication […].

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Policies How To Tips Operations 147

Engaging Leader

MAY 4, 2020

At most organizations today, the work people do tends to hurt their wellbeing, when it should be making them happier and healthier. A major key to turning this around is helping employees make their work more meaningful … which is all about discovering how they can best contribute. And of course, it’s simply smart business. […]. At most organizations today, the work people do tends to hurt their wellbeing, when it should be making them happier and healthier.

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Team Long-term Course Consultative 236

Engaging Leader

APRIL 15, 2020

Join my conversation with the Deputy Chief Health Officer at IBM, with a 350,000-person global workforce, about measures that major companies are taking during the COVID-19 pandemic, including recommendations for employee mental health. The world’s population is facing considerable social and economic disruption. Millions of employees and employers are adjusting to circumstances not seen for […].

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Stress Globalization Crisis Report 243

Engaging Leader

APRIL 1, 2020

When men are actively involved in gender diversity efforts, 96% of organizations report progress, compared to only 30% when men are not involved. However, many men don’t feel equipped to play any role in inclusion and equity. For some men, the traditional model of masculinity steers men away from talking about emotional topics (except to […]. When men are actively involved in gender diversity efforts, 96% of organizations report progress, compared to only 30% when men are not involved.

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Diversity Globalization Sports Magazine 173

Engaging Leader

MARCH 17, 2020

Due to the coronavirus, the number of people working from home is skyrocketing. Even without a pandemic, working remotely has become a very common arrangement, allowing companies to access top talent without worrying about geography, while offering greater flexibility for workers to do great work on their own terms. And yet over time, dissatisfaction, disconnection, […].

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Strategy Resources Company Books 230

Engaging Leader

MARCH 13, 2020

First of all, take a deep breath. While you might be scurrying now to make decisions and get the messages out, helping your team navigate the coronavirus outbreak is not going to be a one-and-done communication event. This is an emerging issue with details that change daily. You’ll be keeping your workforce informed about the […].

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Tips Information Team Blog 130

Engaging Leader

MARCH 4, 2020

In recent years, most companies have been trying to advance the representation of women and minorities in leadership positions. For example, most organizations have diversity recruitment targets as well as Diversity & Inclusion programs, including initiatives like mentoring, networking groups, and unconscious bias training. But despite these efforts, women account for only 4.6% of Fortune […].

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Diversity Mentor Globalization Magazine 100

Engaging Leader

OCTOBER 28, 2019

Businesses with a conscious focus on caring for ALL stakeholders are more profitable. ~ Michael Gelb.

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Engaging Leader

NOVEMBER 28, 2019

The keys are generous spirit, hearing all team members, and respect rather than ego. ~ Kim Nugent.

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Team 130

Engaging Leader

DECEMBER 5, 2019

People don’t buy what you do, they buy why you do it. ~ Simon Sinek.

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Simon 130

Engaging Leader

JANUARY 5, 2020

Listen — it makes you sound smarter. ~ Richard Branson.

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Engaging Leader

JANUARY 28, 2020

Anger goes nowhere. But if you can get people to assume partial responsibility for a problem, they’ll fix it. ~ Paul Falcone.

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Engaging Leader

FEBRUARY 28, 2020

Instead of following your passion, find your greatest contribution. ~ Tom Rath.

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Engaging Leader

JANUARY 24, 2020

Have you ever put off a conversation with an employee for too long because just thinking about it made you cringe? Most leaders know how agonizing it can feel to address inappropriate behavior or communicate other uncomfortable messages. The good news is that you can acquire the tools and skills that help you not only […] Have you ever put off a conversation with an employee for too long because just thinking about it made you cringe?

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Tools How To Skills Management 100

Engaging Leader

OCTOBER 21, 2019

Brought to you by Workforce Communication How do you win the support needed from bosses, colleagues, and investors to bring to life you and your team’s ideas? Great leaders of innovation know that creativity is not enough. They succeed not only on the basis of their ideas, but because they have the vision, reputation, and […] Brought to you by Workforce Communication How do you win the support needed from bosses, colleagues, and investors to bring to life you and your team’s ideas?

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Innovation Reputation Creativity How To 157

Engaging Leader

AUGUST 19, 2019

With four very different generations making up today’s workforce, how do you effectively engage them all? In particular, a frequent question we receive is how to communicate with younger employees. Today’s workforce is made up primarily of four generations: Baby Boomers, Generation X, Gen Y (also known as Millennials), and Gen Z (sometimes called Post-Millenials). […] With four very different generations making up today’s workforce, how do you effectively engage them all?

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How To 100

Engaging Leader

AUGUST 19, 2019

In case you didn’t already realize it, the people who are graduating college now and entering your workforce are not considered Millennials … they are the next generation, Gen Z (sometimes called Post-Millennials). And even though Millennials have already driven a significant shift in how people communicate in the workplace, it looks like Generation Z […] In case you didn’t already realize it, the people who are graduating college now and entering your workforce are not considered Millenn

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How To 100

Engaging Leader

JULY 14, 2019

What makes your company different from your competitors in the talent marketplace? Can you articulate the reasons in a message that is unique, authentic, and compelling? A strong Employee Value Proposition (EVP) is key to recruiting, retaining, and fully engaging top talent. Your EVP is a clear message about why people choose to join your […] What makes your company different from your competitors in the talent marketplace?

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How To Company Brand 160

Engaging Leader

JULY 14, 2019

When you identify the reasons why high-performing employees choose your organization, it serves as a compass in guiding your ongoing development of the employee experience. Furthermore, if you use those insights to craft an Employee Value Proposition (EVP) that resonates with both current and prospective talent, it becomes a strong foundation of your employer brand […] When you identify the reasons why high-performing employees choose your organization, it serves as a compass in guiding yo

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Brand Development Organization 113

Engaging Leader

JUNE 4, 2019

A couple days ago, the CEO of a small business complained to me that one of his managers has been displaying some of the classic signs of a lack of accountability — brushing off the severity of a mistake, letting tensions build with his own direct reports instead of asking for advice on how to […] A couple days ago, the CEO of a small business complained to me that one of his managers has been displaying some of the classic signs of a lack of accountability — brushing off the severity of a

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Advice CEO Report Management 150

Engaging Leader

JUNE 4, 2019

Many leaders feel frustrated by what seems like a low level of personal ownership among people in their organization. Things don’t get done on time, problems don’t get solved, and issues get ignored rather than proactively addressed before they become problems. Sound familiar? This episode is part 3 of a four-part series of interviews with […] Many leaders feel frustrated by what seems like a low level of personal ownership among people in their organization.

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Organization Emotional Intelligence 157

Engaging Leader

JUNE 4, 2019

If it seems like you can’t trust your team to own projects and results, how can you improve accountability? This is the final episode in a four-part series of interviews with Jonathan Raymond about how to practice emotional transparency to cultivate accountability within your team. This time, we discuss three hacks — the most important […] If it seems like you can’t trust your team to own projects and results, how can you improve accountability?

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Project Team Emotional Intelligence How To 100

Engaging Leader

MAY 6, 2019

Your workplace is rich with diversity – a mix of races, ethnicities, genders, generations, and personality types. But diversity is not the same as inclusion. Leaders would be shocked to know the resources that go untapped and the ideas that go undiscovered simply because certain people are consistently excluded from the conversation. As the single, […].

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Diversity Team How To Resources 100

Engaging Leader

JANUARY 16, 2019

Culture. How we do things around here — how we treat each other, customers, and suppliers. It’s not just about communication. And yet it has everything to do with communication. Many factors drive company culture. For example: Company purpose, identity, and vision Corporate values and behaviors Leadership style Organizational structure Total rewards Work environment Inclusion […].

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Company Leadership Styles How To Environment 127

Engaging Leader

JANUARY 7, 2019

With so many things competing for attention, leaders at many organizations struggle to get their people to pay enough attention to important communications — such as for change initiatives. And it’s an even bigger struggle to get them to take the messages/information to heart, remember them, and put them into action. Fortunately, neuroscience has provided […] With so many things competing for attention, leaders at many organizations struggle to get their people to pay enough attention to i

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Tips Information Organization Strategy 180

Engaging Leader

DECEMBER 20, 2018

The relationships between your team members make a big difference — both in terms of business results and each person’s wellbeing. As tempting as it is to rely on virtual communication and collaboration, technology too often contributes to workplace isolation and even loneliness. In today’s technology-driven workplace, particularly if some team members are working remotely, how […] The relationships between your team members make a big difference — both in terms of business results and eac

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Technology Team 174