Why Is Dignity the Essential Role for Leaders in Highly Charged Emotional Events?
Coaching Tip
SEPTEMBER 21, 2011
By Guest Author Donna Hicks, Ph.D., an Associate at the Weatherhead Center for International Affairs, Harvard University and author of " Dignity: The Essential Role it Plays in Resolving Conflict ". The most common and consistent leadership failure I have observed in the workplace is when executives dismiss a negative reaction to a policy decision by subordinates as “ just emotional.” .
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