Conversations Leaders Must Have
Coaching Tip
FEBRUARY 8, 2013
The book " Leadership Conversations " by Alan S. Berson and Richard G. Stieglitz challenges managers to become great leaders by holding effective conversations. In developing others, you must engage in two kinds of critical conversations to create alignment and eliminate assumptions--both yours and theirs: Baseline conversations set mutual expectations; define ground rules; provide metrics to evaluate performance; calcify boundaries; and establish alignment around strategies , objectives and tac
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