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Sat.Jan 28, 2017 - Fri.Feb 03, 2017

CoachStation

Customer Service Is Not Rocket Science

CoachStation

FEBRUARY 1, 2017

At the risk of over simplifying a very complex topic, the customer service experience we deliver is often only the service we expect ourselves. But, when providing a service in the moment it is easy to forget our own expectations. I have recently had several discussions with friends and family regarding the service experiences received from various companies.

Commitment

142

Commitment Influence Report Cost

142

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