September, 2016

Engaging Leader

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143: Lessons from Starbucks on Leading with Values First | with Howard Behar

Engaging Leader

“We’re in the people business serving coffee, not the coffee business serving people.” ~ Howard Behar As the president of Starbucks North America and Starbucks International, Howard Behar spent over 20 years helping grow the company into a worldwide phenomenon. During those years, he was integral in establishing and nurturing the Starbucks culture. Since the beginning, […] “We’re in the people business serving coffee, not the coffee business serving people.” ~ Howard Behar As the president

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144: Best Communication Tools for Teamwork

Engaging Leader

On Engaging Leader, we share a lot of principles about leadership communication, but what about collaboration communication? In other words, what’s the most effective and efficient way to talk to the colleagues and clients you work with most closely in order to do great work together? That’s a trick question, because there isn’t (yet) a […] On Engaging Leader, we share a lot of principles about leadership communication, but what about collaboration communication?

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