November, 2009

Eric Jacobson

article thumbnail

Abolish "No Problem"

Eric Jacobson

Walk into any Chick-fil-A chicken fast food restaurant around the U.S. and when you say "thank you" the person working there will say "my pleasure" instead of "no problem." You'll likely hear the same "my pleasure" from the waiter at California Pizza Kitchen after he/she delivers your meal and you say "thank you." At first, the "my pleasure" sounds strange, because we are so used to being told it's "no problem.

article thumbnail

Promote Healthy Behaviors

Eric Jacobson

Hopefully, you're setting a good example for your team by eating well, exercising and leading them to practice a healthful lifestyle. Fit, well-nourished, healthy employees perform better. According to the American Heart Association , research shows that employers that spend on health promotion and chronic disease prevention programs achieve a rate of return on investment ranging from $3 to $15 for each dollar invested with savings realized within 12 to 18 months.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Thank You

Eric Jacobson

Thank you for following my Blog on management and leadership, and allowing me to share more than 70 posts with you on how to be a more effective leader. Thanks, too, to everyone who has posted comments, made topic suggestions, and forwarded various postings from the Blog to friends, co-workers and supervisors. I look forward to sharing more with you the rest of this year and during all of 2010.

Blog 50
article thumbnail

Be Verbal About Being Thankful

Eric Jacobson

You and your team may not hit your revenue or profit goals this year. Or, perhaps your organization won't accomplish all its goals during this tough economic year. But, as a leader, you likely still have plenty to be thankful for in 2009. So, be thankful. And, most important, verbalize your thanks! Take time this holiday week and then the rest of the year to smile and say "Thank You" to: Your employees who took pay reductions Your customers who still did business with you, even though they had t

article thumbnail

Run Better Meetings

Eric Jacobson

Here are some handy tips for how to run a better meeting: Limit attendance. Include only decision makers and key implementers. Use an agenda. Give each topic a time limit. Ask your staff to help set the agenda so they'll know the meeting will be relevant. Make sure attendees know at the meeting's beginning the benefit of why they are in the meeting.

Tips 50
article thumbnail

Don't Micromanage

Eric Jacobson

You've surely heard it before, but whatever you do in your manager and leader role, don't micromanage. You are likely micromanaging if you answer "Yes" to the following four questions: Do you fear having your employee's mistakes attributed to you? Do you require subordinates to report on everything? Do you think I could do it better? Do you believe you are indispensable but find yourself stuck in a rut?

article thumbnail

Learn Lessons From This Recession

Eric Jacobson

As a dim light begins to shine at the end of the tunnel in this recession, savvy business leaders are making their lists of lessons learned so their companies will be better prepared for future downturns. Business Week magazine's June 29, 2009 issue featured an article called "Managing Through The Economic Storm" where various experts weighed in on how leaders should react to challenging economic times.