Eric Jacobson

OCTOBER 22, 2009

When you communicate change to your team, explain the logical and rational reasons for the change: 1. Explain how the change will make employees feel before, during and after the implementation. 2. Explain the tactical plan and goals. 3. Answer questions from your team.

Tactics 50

Tactics Goal Planning Team 50

Eric Jacobson

OCTOBER 21, 2009

We all make mistakes. Yes, even leaders make mistakes. When you do, admit to them and apologize for the negative consequences they have caused your team members, vendors, or customers. Your ability to admit to a mistake will gain you the respect of your employees.

Team 50

Team Skills Management 50

Eric Jacobson

OCTOBER 19, 2009

Create an environment where your employees want to follow you and achieve common goals because they respect you and because they feel a personal relationship with you -- a relationship built on open communication and not one based on your positional power. If you lead through only your positional power your team will always be fearful of being blamed and being judged, and their personal development and your ability to truly lead will be stifled.

Environment 50

Environment Power Goal Positioning 50