Sat.Jun 18, 2011 - Fri.Jun 24, 2011

Eric Jacobson

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Grossman's Communications Book Is Your Business Must-Read Summer Book

Eric Jacobson

Can't decide what one business book to take on your summer vacation to accompany your "fun-reading" books? I recommend David Grossman's, You Can't Not Communicate, 2." Why, because this updated installment of his previous best-seller with virtually the same title is an easy read and one you can finish in an afternoon. More important, David gives you lots of practical, real-world, wise, straight-forward advice on how to communicate more effectively as a leader -- all tips and techniques you can s

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How May I Make You Smile?

Eric Jacobson

Walk up to the order taker at the new Unforked restaurant in Overland Park, KS and you'll be greeted with, " How may I make you smile ?" Chances are just hearing that will make you smile. And, how refreshing that is to hear versus, "How may I help you?" This small, but creative wording change is a sign that the leader of the team at Unforked is thinking out of the box.

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