Eric Jacobson

AUGUST 29, 2011

In a couple weeks, AMACOM, a division of the American Management Association , will release Michelle Tillis Lederman's new book, The 11 Laws of Likability. I'm nearly finished reading the advance copy AMACOM sent me and will post a book review soon. In the meantime, here are some great reminders from Lederman's book on listening -- what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact.

Open-book 89

Open-book Books Review Project 89

Eric Jacobson

AUGUST 27, 2011

Insecure managers hog the credit for a job well done. Or, they hide the credit and don't give credit where credit is due. These managers are afraid to let their employees be in the limelight. Secure and successful managers talk up their employees, highlighting the good performance they've done, and are eager to give credit where credit is due. They promote their staff to their supervisor and to others within their organization.

Skills 75

Skills Management Succession Organization 75

Eric Jacobson

AUGUST 29, 2011

I read the following in a group discussion forum on LinkedIn awhile back and want to share this good advice about leading from writer Joseph Marzano: "Great leaders: clearly and constantly remind people of their mutual common mission. keep people and resources pointed in the right direction on the right things. are personally known for what they expect and will do.

Commitment 56

Commitment Advice Resources Motivation 56