Wed.Sep 07, 2011

First Friday Book Synopsis

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“That Used To Be Us” – “The Great Stagnation” – Still, We Keep Asking, Where Will the Jobs Be?

First Friday Book Synopsis

We’re going to be hearing a lot about jobs in the coming days. We should have been hearing about it more, a whole lot more, but there have been too many fires to put out. And the bad news is they are not out. They are not contained. (I intend this metaphorically, but at this [.].

Blog 115
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Joseph A. Michelli: Second Interview

First Friday Book Synopsis

Joseph A. Michelli is an internationally sought-after speaker, author, and organizational consultant who has been described as “catching what is right in the world and playfully sparking people and businesses to grow toward the extraordinary.” In addition to writing best-selling books about enduring business principles, Dr. Michelli offers direct consulting to select clients.

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Still Waiting for Superwoman

First Friday Book Synopsis

Here is an excerpt from an article written by Richard D. Kahlenberg for Slate magazine. To read the complete article, please click here. * * * What Michelle Rhee’s fans don’t get about education reform The national press and political class adore Michelle Rhee, who ran the D.C. public schools from 2007 until 2010. She’s [.].

Class 80
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The New Gold Standard: A book review by Bob Morris

First Friday Book Synopsis

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company Joseph A. Michelli McGraw-Hill (2008) Those who have stayed at a Ritz-Carlton hotel or have attended an event held at one can personally attest to the validity of its reputation for superior service in all respects. [.].

Hotels 80
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Avoid These 3 Mistakes When Presenting

First Friday Book Synopsis

Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. Delivering a successful presentation requires preparation and practice. You need to gain the trust of your audience and convey your message clearly. Here are three mistakes you should [.].

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Still Waiting for Superwoman

First Friday Book Synopsis

Here is an excerpt from an article written by Richard D. Kahlenberg for Slate magazine. To read the complete article, please click here. * * * What Michelle Rhee’s fans don’t get about education reform The national press and political class adore Michelle Rhee, who ran the D.C. public schools from 2007 until 2010. She’s [.].

Class 75
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9 Traits That Make Great Employees Outstanding

First Friday Book Synopsis

Here is an excerpt from an article written by Jeff Haden for BNET, The CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the BNET newsletters, please click here. * * * Everyone knows great employees are dependable, reliable, proactive, great team [.].