Wed.Jan 18, 2012

First Friday Book Synopsis

article thumbnail

People Prefer to Work with People That They Like – (a Lesson from Guy Kawasaki about “How to Interact Well” with Clients & Customers)

First Friday Book Synopsis

“Likable” — having qualities that bring about a favorable regard ————— So, I was talking to a consultant this morning. He has a client who provides a very common product – something that companies can buy from others, and they buy it constantly. So, they need to “set themselves apart,” and “product” is not the [.].

article thumbnail

Managing the Older Worker: A book review by Bob Morris

First Friday Book Synopsis

Managing the Older Worker: How to Prepare for the New Organizational Order Peter Cappelli and Bill Novelli Harvard Business Review Press (2010) A thoughtful and thorough examination of “a neglected dimension of diversity” As is the case of almost every other important business book, this one is research-driven as indicated by the footnotes on Pages [.].

Review 85
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Nine Do’s and Don’ts for Dealing with the Disgruntled

First Friday Book Synopsis

Here is an excerpt from an article written by Rosabeth Moss Kanter for the Harvard Business Review blog. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR email alerts, please click here. * * * In a volatile world, anxiety and uncertainty make people [.].

article thumbnail

The Creative Habit: A book review by Bob Morris

First Friday Book Synopsis

The Creative Habit: Learn It and Use It for Life Twyla Tharp Simon & Schuster ((2006) Enjoy the pleasure of her company and the magic of her mind As is my custom when a new year begins, I recently re-read this book and The Collaborative Habit. The insights that Twyla Tharp shares in them are, [.].