March, 2011

First Friday Book Synopsis

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The Uneven Meritocracy – Women Beat Men In College, Lose To Men In The Workplace

First Friday Book Synopsis

Well, here is the sad fact: women are still considered “less than” by far too many (by the way, including some other women). The progress has not been great enough or fast enough. So, here is a whopping piece of insight from a recent NPR Diane Rehm program (NPR — this session guest-hosted by Susan [.].

Advice 141
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“Different – and Better” is the Best Kind of Different

First Friday Book Synopsis

Here are the options: Things can stay the same. Or, things can be different. If they are different, here are the options: They can be different – and worse. (this can be bad, or it can be good). They can be different – and just different (this might be good; it could be bad). Or [.].

Blog 137
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Would you lie on your Resume? – Reflections prompted by Timothy Olyphant (Justified)

First Friday Book Synopsis

News Item: Justified (the program on FX) just won a Peabody Award The entertainment programs selected included The Good Wife, a CBS dramatic series about a political spouse’s life after her husband’s scandalous downfall, and Justified, FX’s modern-day Western set in the wild, wild hills and hollows of Appalachia. People distort reality.

Wilde 131
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The Parable Of The Cup Holder – The Power Of An “Unexpected Plus” (Customer Service 201)

First Friday Book Synopsis

So I was meeting with a group of account managers in a local company, helping them up their level of customer service. Good people, who know their product, their company, their customers. But they want to do better, to become better at what they do, to help their customers be much more than just satisfied [.].

Power 131
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10 business and leadership lessons from Niccolo Machiavelli

First Friday Book Synopsis

Here is an article written by Steve Tobak for BNET (February 10, 2011), The CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the BNET newsletters, please click here. * * * Few historical figures are as divisive and polarizing as Niccolo [.].

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George Friedman (The Next Decade) Raises The Issue Of The Decade

First Friday Book Synopsis

People with a high level of personal mastery are acutely aware of their ignorance, their incompetence, and their growth areas. Peter Senge ————— Here is a question – when the news could be bad, do you want to know? Think about it carefully before you answer… George Friedman, founder of Stratfor, is the author of [.].

Senge 117
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Five Principles of Inspirational Leadership

First Friday Book Synopsis

Here is another contribution to the “Talent Management Perpsectives” series by David Greenberg as featured in Talent Management magazine. To check out all the resources and sign up for a free subscription to the magazine and/or to Chief Learning Officer magazine (both published by MefiaTec), please click here. * * * We all know that [.].

Magazine 116