Ten Phrases Every Leader Should Use
Kevin Eikenberry
AUGUST 13, 2012
“I made a mistake.” “I was wrong.” “I’m sorry.” “I’m not sure.” “I don’t know.” “Would you help me?” “Could you help me understand? I’m not sure I get it.” “What do you think?” “What do you suggest?” “What would you do?” No one likes to show their ignorance, or admit they are wrong.
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