September, 2012

Let's Grow Leaders

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Humility Matters: 9 Ways Confident Leaders Remain Humble

Let's Grow Leaders

“What the world needs now is more geniuses with humility, there are so few of us left.” -Oscar Levant We want to follow people with confidence, charisma and a strong sense of direction. Confidence inspires, attracts, excites and ignites. We think, “they sure do seem to know what they’re doing…” And yet, I have observed [.

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Recognition Power Words: The Phrases that Mean the Most

Let's Grow Leaders

“Words are the most powerful drug used by mankind.” -Rudyard Kipling Twice this year someone has told me “I am proud of you.” Both times, I was surprised to find myself really choked up. My reaction was so strong that I got to thinking about why. I wanted to understand what it was about THIS [.] The post Recognition Power Words: The Phrases that Mean the Most appeared first on Let's Grow Leaders.

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Forgive and Refresh: Returning to The Leader You “Meant to Be”

Let's Grow Leaders

Today, Rosh Hashanah, marks the beginning of the Jewish New Year. Although I am not Jewish, I am intrigued by the concepts surrounding this holiday, particularly the ritual of teshuva– a time to forgive and seek forgiveness. When making teshuva, people reflect on the year and consider the people from whom they need forgiveness… and [.] The post Forgive and Refresh: Returning to The Leader You “Meant to Be” appeared first on Let's Grow Leaders.

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Who’s Your Leadership Pit Crew? A Saturday Salutation

Let's Grow Leaders

Who most serves as your leadership pit crew? How have they made a difference in your leadership? When is the last time you really thanked them? Support Makes a Difference Last weekend, my friend Julie and I (along with our three, 6 year olds) had an opportunity to serve as cheering squad and pit crew [.] The post Who’s Your Leadership Pit Crew?

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A Strategic Story about Strategic Storytelling

Let's Grow Leaders

Over the years, I have used strategic storytelling workshops to help drive key messages, build teams, and enhance communication skills. Today, I share the story of how my interest in that began, and why I frequently use it in my leadership today. The Strategic Story Behind Strategic Storytelling Many years ago back in my HR [.] The post A Strategic Story about Strategic Storytelling appeared first on Let's Grow Leaders.

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Connect, Influence, Inspire: A Growing Leaders Salute to Bill Gessert

Let's Grow Leaders

Great leaders connect with, influence and inspire those around them. Bill Gessert, who has served as President of the International Customer Service Association since 2007, has spent his career creating forums and opportunities for leaders to connect and grow. And so, on the eve of Customer Service Week, first founded by the ICSA in 1988, I [.] The post Connect, Influence, Inspire: A Growing Leaders Salute to Bill Gessert appeared first on Let's Grow Leaders.

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How to Stink at a Behavior-Based Interview

Let's Grow Leaders

Most companies use behavior-based interviews for leadership jobs. Many leaders are really bad at them. I have seen many highly qualified candidates not get hired because of their inability to tell the right story in the right way. In a Behavioral Based Interview, candidates are asked to describe a situation, share what happened, and communicate the [.

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