2015

Let's Grow Leaders

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4 Reasons Your Feedback is Being Ignored

Let's Grow Leaders

The number one frustration I hear from team leaders is that their feedback falls on deaf ears. The employee seems to get it– for a minute, and then they go right back to their old habits. So they give the same feedback again, this time “louder” either literally, or through progressive discipline, or sadly sometimes threats or biting sarcasm.

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What Happens When We Really Listen

Let's Grow Leaders

Have you ever noticed that sometimes life rhymes? Something happens to you that fits together so well with what happens next that (as my editor would say of another one of my other rhyming days) “That story is so tight no one is going to believe it.” But the truth is, our lives are full of true rhyming stories ready to knock a message into our hearts if we can listen well enough to hear them.

Audience 395
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Sarcasm is Not a Leadership Competency

Let's Grow Leaders

I’m not sure why so many people in positions of power think sarcasm is a leadership competency. Sure a quick wit, used well, can energize the team and lighten the load. But a sarcastic remark meant to belittle those who don’t dare fight back diminishes confidence, degrades trust, and leaves folks looking for the nearest escape route. In fact, an audience member asked me again last week (anonymously through my polling app) , “Can you talk about the danger of sarcasm?

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9 Ways to Improve Your Powerpoint Presentations

Let's Grow Leaders

I Googled “Death by Powerpoint” and got 12.6 million results. That’s a whole lot of frustrated ranting going on. Look, I get it. In most companies, if you’re serious about your project, you can’t show up to a meeting without a “deck” to explain it. But if people are glazing over, you’re not inspiring their best thinking.

Audience 395
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7 Ways to Create a Listening Culture

Let's Grow Leaders

If you could wave a magic wand and suddenly make every employee in your organization proficient in one behavior what would that be? Critical thinking? Customer-orientation? Sales? No matter which behavior I consider, I’m hard pressed to come up with one that would be more impactful with just a bit more listening. Listening transforms relationships.

Trends 395
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5 Big Mistakes Managers Make When Developing Their People

Let's Grow Leaders

Let’s be real. The biggest mistake managers make when developing their people is that they don’t spend enough time doing it. Or, even worse, aren’t spending any time at all. The fact that you’re reading this indicates that you care, and are trying. Even imperfect development beats what many employees telling me they’re getting–nada.

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5 Ways to Help a Decision Maker Decide

Let's Grow Leaders

My client, Laura, had invited me in to observe the spectacle. I watched as she carefully articulated her research findings and presented her “no brainer” suggestions to Mark. Each time Laura’s ideas were met with a similar response, “thanks so much,” followed by a bogus reason of why the idea wouldn’t work. The conversation was the equivalent of Laura saying, “I’d like to give you 100 bucks.