Let's Grow Leaders

DECEMBER 4, 2023

Taking a moment for a team year-in-review fosters curiosity and connection I don’t know about you, but we love a good “year-in-review” list. There’s something about looking back over the entire year and seeing what stands out. More than the list itself, it’s the conversation that it provokes that each of us finds compelling: “Really, that was your favorite… interesting.” “Oh, I almost forgot about that one.

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Let's Grow Leaders

NOVEMBER 6, 2023

What to say next when you’re overloaded at work (without sounding whiny) Ever found yourself cackling at the monstrous to-do list glaring back at you, thinking “Right, that’s not happening,” only to gulp back a sob as you realize none of it’s optional? You’re overloaded at work. Stuck in a world where productivity meets panic and trying to be a ‘team player’ feels like a conspiracy against your sanity.

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Let's Grow Leaders

OCTOBER 16, 2023

Why psychological safety is important, but not enough when it comes to workplace innovation If you’re getting lots of ideas, you’re probably doing a lot of things right when it comes to encouraging workplace innovation —making it safe, asking for input, and responding well. That’s a great start. But how many of these ideas are you implementing? Imagine if you weren’t just getting lots of ideas, but remarkable, practical ones.

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Let's Grow Leaders

SEPTEMBER 25, 2023

Want better teamwork? Start with these practical habits to build a deeper connection. Just like any other outcome you’re looking to achieve, if you want better teamwork you need better habits. And yet, most teams don’t take the time to identify and commit to the habits that will make them truly successful. You can’t become an ultramarathoner without the habit of running.

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Let's Grow Leaders

SEPTEMBER 24, 2023

Reduce “Zoo Fatigue”: Take Control of Executive Visits “Hi Karin, I’m a manager of our flagship location. Which is pretty cool. And… we are getting SO MANY executive visits. It’s a constant parade of senior leaders looking to learn and looking to help. Don’t get me wrong, it’s way better than being ignored or left on our own… but sometimes my team feels like we’re working in a zoo.

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Let's Grow Leaders

SEPTEMBER 4, 2023

To Lead Highly Productive Teams: Keep Them Focused on What Matters Most If you want to increase productivity at work, maintain a relentless focus on what matters most in four areas. First, ensure your team understands their big strategic priorities – the outcomes that matter most for the organization. Next, get clear about the specific initiatives and projects that support the strategic priorities.

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Let's Grow Leaders

AUGUST 14, 2023

Why All-Hands Meetings are so Important (Particularly Now) Now that “You’re muted'” is the catchphrase of the decade, having a great all-hands meeting or remarkable company offsite is a great way to foster human-centered collaboration. Getting your team together for a strategic team event, especially in person, isn’t just about getting everyone on the same page.

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Let's Grow Leaders

JULY 21, 2023

Want to make an impact in your new role? Position your ideas at work so they’re more likely to be heard. “Hey Karin, “I was hired for my ideas and my extensive experience. I was told “We welcome your different perspectives, experiences, and ideas at work. That’s exactly what we need here! And now, I’m here. And I’m constantly hearing, “ahhh, I don’t think we can do it that way.” “Eh… we tried that before…” “

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Let's Grow Leaders

JULY 21, 2023

The numerous daily leadership decisions we make, both at work and in life, are small chances to make a big impact. In this episode Richard Moran, author of Never Say Whenever: How Small Decisions Make a Big Difference, offers a blueprint to help everyone understand why and how the choices we make, even the minor ones, are pivotal to professional development and career trajectory.

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Let's Grow Leaders

JULY 10, 2023

Navigating Workplace Gossip, Better Meetings, Know-it-Alls, Passive Aggressive Co-workers, and More… It’s that time of year when we pause to review what you’re reading here on Let’s Grow Leaders. We inventory the most-read leadership articles of 2023 and here’s what you’re most interested in so far. We would love to hear from you.

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Let's Grow Leaders

JUNE 19, 2023

What to Say When a Passive-Aggressive Coworker Tries to Ruin Your Day Passive-aggressive behavior is contagious. It’s easy to let yourself react with frustration or even get passive-aggressive (or maybe aggressive-aggressive) yourself. Now you look like the jerk—not good. The best way to deal with a passive-aggressive coworker is not to get caught in their game.

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Let's Grow Leaders

MAY 22, 2023

How to Know If You Should Stay or Go One of the heartbreaking findings in the World Workplace Conflict and Collaboration Survey was the number of people who said if they were faced with this workplace conflict again, they would quit, or quit sooner. Or as one guy from Denmark warned, “If you meet a psychopath at work, run!” If you’ve been following our recent research and writing, you know we’re working on a book to empower you to deal with conflicts better and faster (Harper Collins

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Let's Grow Leaders

APRIL 17, 2023

Want to Reduce Unwanted Team Conflict, Make it Easier to Talk About Team Accountability When team members don’t get along, one of the biggest sources of conflict is a lack of team accountability. And, when you look at the research about high-performing teams , one common characteristic is that team accountability isn’t just the manager’s job – the team holds one another accountable (and their manager too).

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Let's Grow Leaders

MARCH 23, 2023

Vulnerability is the New Black: How to Wear Your Heart on Your Sleeve (Without Getting Stains on Your Shirt) at Work “Hey Karin, I’ve read the research on being vulnerable, I’ve listened to Brenè Brown and all that stuff…I’ve watched some of your “Asking for a Friend” videos on authenticity. I believe it CONCEPTUALLY, but it’s NOT MY JAM.

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Let's Grow Leaders

MARCH 24, 2023

Have you ever wondered what the most essential leadership competencies are and how they can be learned without taking up too much time? Whether you are in a formal leadership role or are a rising leader, entrepreneur, or changemaker driven by a desire to use your voice to create change, in this conversation with Reiner Lomb, you will get tips on how to positively influence key stakeholders, build trust, lead with optimism, ride the waves of negative emotions, mobilize people to take action and c

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Let's Grow Leaders

MARCH 10, 2023

Should I change my style to fit in with my workplace culture? That’s a tricky and complicated question… “should I change my style?” In this week’s #askingforafriend on the road, I come to you from Montreux, Switzerland, and the famous Freddie Mercury statue. Clearly, Freddie Mercury had a unique style of his own. He was not afraid to be who he was in a way that was unlike no one else.

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Let's Grow Leaders

MARCH 10, 2023

Is there a risk involved in creating stronger human connections? Great leaders know that d eeper human connection fosters more engagement and better performance and that i nvesting in people boosts results and increases retention. L eaders accomplish more by asking powerful questions than by commanding and controlling. In this episode, Chad Littlefield gives you practical tools and questions to use to help you connect with your team more effectively, build better relationships and results, have

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Let's Grow Leaders

MARCH 6, 2023

How you respond during times of distress can make or break your leadership brand If you’ve Googled, “what to do when you’ve been screwed over at work” and landed here, I’m sorry. Not that you found this article, of course. I want to help. But because it’s terrible to feel betrayed or disappointed, when you’re working so hard.

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Let's Grow Leaders

JANUARY 3, 2023

Human-Centered Leadership Experts. Share Their Sources of Inspiration and Strength. As 2022 draws to a close, I’m curious, what’s been a source of inspiration and strength for you this year? In our final #askingforafriend of the year, I share some savvy inspiration from human-centered experts, and I’d love to add yours to the mix.

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Let's Grow Leaders

NOVEMBER 9, 2022

Use this Simple Technique for a Better Career Elevator Pitch. Do you ever think of exactly the right thing to say — your perfect career elevator pitch — the moment you walk away from the conversation? Do you want to make a better impression when you have only a few moments to share your ideas or ask for something you need? Today on Asking for a Friend , we go old-school and talk about a very practical, and easy-to-implement technique for getting people’s attention and making an

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Let's Grow Leaders

OCTOBER 13, 2022

What is the secret to ongoing success in every role whether you’re in leadership, accounting, consulting, investment banking, law, or any other type of professional service? It’s not just knowledge, experience, and unique services that set people apart. Success is achieved by adopting the mindset, mastering the strategies, and employing the tactics at the heart of rainmaking – selling your expertise.

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Let's Grow Leaders

FEBRUARY 25, 2022

Whether you want more influence and to make a bigger difference within your organization or the world beyond, Weaving Influence CEO and author Becky Robinson gives you the roadmap. Too many think it’s a question of numbers—the more people you can get in front of, the better. But true reach is about expanding your audience while making a meaningful and enduring difference that has a lasting impact.

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Let's Grow Leaders

JANUARY 31, 2022

Help your team master rapidly changing priorities with skillful preparation. Rapidly changing priorities can demoralize and frustrate your team if you’re not prepared to help them navigate the shifting landscape. Effective leaders prepare their teams for changing priorities, create structures to help the team shift, and advocate for their team to ensure their work is meaningful.

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Let's Grow Leaders

JANUARY 30, 2022

The Best Hybrid and Virtual Teams Work on. Connection, Communication, and Stay Curious About New Ways of Working. The best hybrid and virtual teams don’t leave connection and communication to chance. They’re consistently asking “how can we do this better?” They spend time communicating about how they communicate AND make an extra effort to build psychological safety , trust and connection.

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Let's Grow Leaders

NOVEMBER 22, 2021

Everyone is watching how you respond when a high-performer quits. When a high-performer quits, it can feel like your world is imploding as you scramble to keep the work going AND find the right unicorn to fill that spot. Of course, there’s never a good time for a high-performer to quit. But, what you do next matters. For you. For them. And for everyone paying attention to your response (see also: How to Build a Great Culture in a High-Turnover World.).

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Let's Grow Leaders

NOVEMBER 24, 2021

Want More Gratitude at Work, Help Your Team Be More Deliberate with These Practical Tips. I had an opportunity to interview Kerry Wekelo , author of Gratitude Infusion, during the vortex of the pandemic, for practical tips on cultivating gratitude at work. My guess is that you might have missed this one. So, I’m sharing this short Asking for a Friend conversation, along with a recent interview to hear her new insights about gratitude at work.

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Let's Grow Leaders

NOVEMBER 29, 2021

Take the initiative with confidence and humility to lead other leaders. This question came in from a member of the Let’s Grow Leaders community and it’s such a fantastic opportunity to lead that we wanted to share it with you. The question is about leading other leaders without excess drama. Here’s how Maria describes the situation: “We work in a 24 x 7 environment with multiple shifts.

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Let's Grow Leaders

DECEMBER 3, 2021

Most of us have seen fear drive short-term results, but it does so at the cost of high employee burnout and turnover. Winning organizations know how to reframe fear into opportunities for learning and growth. They create resilient cultures of unfear. In this episode, Gaurav and Mark, authors of Unfear , give you the rundown about the impact and archetypes of fear in the workplace and provide strategies, techniques, and actions you need to bring about an unfear transformation.

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Let's Grow Leaders

DECEMBER 4, 2021

Don’t Miss This Important Opportunity for Diversity Hiring. I’m having to do so much hiring because of the great resignation. I don’t want to miss the opportunity to do it right. What are some diversity hiring best practices? #AskingforaFriend? . Diversity hiring goes beyond checking boxes and percentages. It means looking at processes, language, and consideration of people of all kinds of varied backgrounds.

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Let's Grow Leaders

DECEMBER 6, 2021

When presenting to executives, don’t forget what makes you an expert. You’ve been working hard, and the project is totally on track. And now, the executive team wants an update. It’s natural to feel nervous. But, if you stumble through the presentation, you’ll likely end up with a pile of action items just to prove the project is in good hands.

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Let's Grow Leaders

DECEMBER 10, 2021

Conversations are the soul of leadership. We all know that conversations influence us, but we rarely stop to think about how much impact they have on our well-being and our ability to thrive. The art of Appreciative Inquiry gives you the ability to have conversations that truly matter, build better relationships, and achieve more together. In this episode, Jackie Stavros and Cheri Torres give you 2 practices and 5 principles to create great conversations.

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Let's Grow Leaders

DECEMBER 10, 2021

If you’re looking to have a better relationship with your manager, start here. “Hi Karin, I’ve been applying a lot of the tools and techniques I’ve learned in your leadership development program, and I’m getting some nice momentum. And, now I’m wondering do you think any of these techniques could work in building a better relationship with my boss?

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Let's Grow Leaders

NOVEMBER 19, 2021

If you want to improve your Customer Service Experience (CX), Start with Culture. This week, we interrupt our regularly scheduled “Asking for a Friend Series” to feature this important interview with Shep Hyken on Be Amazing or Go Home, TV, about how to improve your customer service experience through culture. What’s the best way to improve your customer service experience?

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Let's Grow Leaders

OCTOBER 12, 2021

Practical Ideas for Having More Fun at Work. In this week’s Asking For a Friend, I interview Dr. Bob Nelson. author of Work Made Fun Gets Done , and discuss how to have more fun at work! Dos and Dont’s For Fun at Work. Do… Be playful; choose to have fun. Be open & flexible. Experiment; try new things. Learn, refine & reapply.

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Let's Grow Leaders

OCTOBER 8, 2021

As a business leader, how do you create a purposeful, positive, and productive work environment for you employees and customers while improving your bottom line? In short, “good” comes first. Your culture is imperative. In this episode, culture experts Chris Edmonds and Mark Babbitt give you a practical roadmap to building the culture you want (hint – it takes commitment and accountability equal to your focus on results).

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Let's Grow Leaders

SEPTEMBER 23, 2021

Your Most Important Customer Loyalty Metric: Do Your Customers Come Back. In this week’s Asking for a Friend, I talk with Shep Hyken, author of I’ll Be Back , discusses how to build customer loyalty and getting customers to come back again and again. The Basic’s of Customer Loyalty. Karin and Shep talk about how they first met a decade ago while they were both keynoting the International Customer Service Association Conference. 2:40 Shep discusses his current book and the impor

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Let's Grow Leaders

SEPTEMBER 24, 2021

Leaders who want to inspire others need inspiration themselves. That inspiration is your purpose. Join us for a conversation with former Pepsi Cola and Cole Haan executive Lance Tanaka to learn how you can identify your gifting, find your passion, and build the discipline to take the steps that will help you achieve your dream. Get inspired to inspire in this heartfelt episode.

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