Modern Servant Leader

NOVEMBER 14, 2023

News flash: you control your destiny. Not your employer. Not your boss. You. So, is it time to fire your boss? “What?! I cannot fire my boss”, you may say. It’s all in your perspective. You may call it finding another job or you may call it firing your boss. The difference is how you approach the situation. Here are some questions to ask yourself before firing your boss… 1.

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Modern Servant Leader

NOVEMBER 6, 2023

The third cause of bad boss behaviors is needing what we should be leading. If a leader needs their job, they will be more susceptible to Bad Boss Behavior ™. The susceptibility stems from prioritizing what is best for their job security over what is best for the organization and all stakeholders. Let’s look at an example. STORY Your boss must choose a new benefits plan for the company.

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Modern Servant Leader

OCTOBER 26, 2023

Bad Boss Behaviors Cause #2: Unclear Expectations We covered the first cause of Bad Boss Behaviors, Lack of Education , last week. Given the lack of formal education, new bosses are often left to their own devices to develop leadership skills. What does that experience look like? Imagine you’re standing in the middle of a leadership development carnival, surrounded by many competing voices.

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Modern Servant Leader

OCTOBER 17, 2023

Bad Boss Behaviors™ Cause #1: Lack of Education Many job descriptions in business require a college degree. Later, when that same employee is promoted to a leadership role, the investment in their development seems to vanish. Suddenly, we expect people to navigate uncharted waters with little to no training. It’s like we expect new bosses to acquire leadership skills through osmosis.

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Modern Servant Leader

OCTOBER 4, 2023

Bad Bosses: The Bloodsucking Mosquitoes You May Deserve Bad bosses are like mosquitos. Countless studies have proven the harm bad bosses cause organizations. They can be everything from a mild nuisance to carriers of the death sentence for your organization. Much like mosquitos, how you handle the problem will impact your experience and results. Awareness Like mosquitos, we understand bad bosses exist in the world.

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Modern Servant Leader

SEPTEMBER 18, 2023

How Leaders Still Fail the Racism Sexism Test How Jann Wenner, The Hachette Book Group, and Little, Brown and Company Dropped the Ball on Diversity What Happened Jann S. Wenner, founder of Rolling Stone Magazine wrote a book of interviews from his 50 years leading the magazine. The book, entitled, “ The Masters ” exclusively focuses on white, male rockstars.

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Modern Servant Leader

JUNE 29, 2023

Are you frustrated by a bad boss ? Tired of dealing with crap from a micromanager, narcissist, tyrant, manipulator or just generally incompetent boss ? Stop it! Stop working for bad bosses. Consider the insightful wisdom of Bob Newhart’s character, the brilliantly brief therapist, Dr. Switzer. He rarely needs more than 5 minutes with clients. After they describe their problems, he calmly explains: “I’m going to say two words to you right now.

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Modern Servant Leader

JULY 3, 2023

Happy Independence Day , United States of America! It was on the 4th of July, 1776 that the Continental Congress adopted our Declaration of Independence from Great Britain. The men who signed that document would be embarrassed by our leadership. The creation of that document, it’s adoption, and the freedom of our nation would not have been possible without great leadership.

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Modern Servant Leader

JULY 11, 2023

Heineken CEO Dolf van den Brink, Unilever CEOs Hein Schumacher (June) and Alan Jope (prior), Philip Morris CEO Jacek Olczak, Mondelez CEO Dirk Van de Put, and Nestle CEO Ulf Mark Schneider have all demonstrated a lack of ethical behavior. Each of their organizations promised to exit business in Russia when war began. These leaders have not delivered on that promise.

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Modern Servant Leader

JULY 25, 2023

Shortly after buying the company, Elon Musk fired half of all employees. Then he developed a reputation for mistreating those who remained. Now, he and Linda Yaccarino (the new CEO), need a ton of great people if they want to make their vision for the platform a reality. Their problem is not branding – it’s leadership. Big Plans for Massive Development Musk and Yaccarino rebranded Twitter as the “X” app yesterday.

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Modern Servant Leader

AUGUST 8, 2023

“To really understand someone, you need to walk a mile in their shoes.” That sounds nice, but it’s wrong. To really understand someone, we need to walk a mile in their muddy boots. Let me explain…. When you ask someone how they’re doing, what is a typical response? Do they tell you their struggles and pains? Or do you get pretty pictures, rosy responses, and even simplistic, “fine” or “good” answers?

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Modern Servant Leader

AUGUST 16, 2023

When it comes to gratitude. One of my personal pet peeves is when somebody in management says, “Well, I didn’t want to list the names of people because I was afraid I’d forget somebody.” Sorry, but I call b t. That is one of your responsibilities as a manager. As a leader. One of your jobs is to know who did the work, how they did it, who was responsible for it, and what they achieved.

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Modern Servant Leader

AUGUST 29, 2023

Your first 90 days in a new leadership role are critical to your success. So, how do you do it right? KEY POINTS Linda Yaccarino’s first 90 days at “X” is an example of what NOT to do Focus on 3 Perspectives : People, Products, and Processes Plan according to 3 Periods : Days 1-30, 31-60, and 61-90 Apply 7 Principles : Selflessness, Empathy, Resolve, Virtuousness, Authenticity, Nonpartisanship, and Thoroughness Linda Yaccarino Exemplified What NOT to Do Linda Yaccarino is about

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Modern Servant Leader

SEPTEMBER 7, 2023

Even the best leaders make mistakes. So how do you fix your leadership mistake? How do you make it right when you really screw up? We can learn a lot from what Warner Bros. Discovery is doing at CNN right now. EXECUTIVE SUMMARY Even the best leaders make mistakes When we really screw up, there are best practices to follow David Sazlav at Warner Bros.

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Modern Servant Leader

APRIL 27, 2023

Yesterday, Fox News TV fired Tucker Carlson and CNN fired Don Lemon. Both were leading TV personalities for their respective networks. Both decisions surprised their colleagues, media experts, and viewers. Neither company immediately explained the logic for these critical leadership decisions. Nature abhors a vacuum ― Aristotle In failing to explain their decisions, both Fox and CNN gave opponents all the fuel necessary to flame the fires of their opinions and misinformation.

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Modern Servant Leader

JANUARY 13, 2023

The principles of SERVANT-Leadership and The Great Game of Business (GGOB)* share many traits. GGOB (also known simply as, “The Great Game”) is an approach to business management where you ensure all stakeholders understand the core business operations, high level financial statements, and key numbers. The intent is inform and engage all employees in business planning and operations, while having fun.

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Modern Servant Leader

DECEMBER 30, 2022

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Often, following transitions in leadership, the principles of the predecessor are abandoned. However, internal successors were found and they retained servant-leadership principles for many years.

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Modern Servant Leader

DECEMBER 15, 2022

Do you want to celebrate and motivate your team at an end-of-year celebration, a new year kickoff, or both? These events can be tricky. However, if you plan it right, your team can be encouraged by results and excited for new challenges. My (much) better half and I recently attended the I Am Academy Black Gala Masquerade. This served as an end-of-year celebration, non-profit fundraiser, and new year kickoff.

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Modern Servant Leader

NOVEMBER 21, 2022

FIFA Referee Gives Shocking Yellow Card VALENCIA, SPAIN - SEP 19: Felix Brych shows a yellow card at the UCL match between Valencia CF and Juventus FC at Mestalla on September 19, 2018 in Valencia, Spain. FIFA just threatened to penalize any team wearing an armband showing support for LGBTQ and other marginalized communities in the World Cup. This is a black eye to FIFA and the global soccer community.

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Modern Servant Leader

SEPTEMBER 28, 2022

The last principle in the Acronym Model of SERVANT-Leadership ® is Thorough. This 6-minute lesson demonstrates the Thorough principle, through the example of Erin Brockovich (Julia Roberts). Erin Brockovich was an unemployed, single mother of 3 children, who, in 1993, discovered that Pacific Gas & Electric Company (PG&E) was lying to residents and employees while poisoning their drinking water.

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Modern Servant Leader

SEPTEMBER 23, 2022

Top Tips for Managing Up. When it comes to managing up, there are two scenarios: when you’re on good terms with your boss and when you’re struggling with them. From my experience, most people seeking advice on managing up, are already struggling to align with their boss. The following tips are categorized for each scenario. Managing Your Boss in Good Times & Bad.

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Modern Servant Leader

SEPTEMBER 20, 2022

If you had $3 billion to invest in any mission, cause or effort, what would you invest in? While also putting your personal time and energy behind it as the leader of that organization or mission? That’s what the founder and CEO of Patagonia recently did, while retaining a very small portion. I think it was about 2% or so of his investment in the company.

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Modern Servant Leader

SEPTEMBER 2, 2022

Starbucks announced yesterday that Laxman Narasimhan will replace CEO Howard Schultz as the company’s new CEO. Named interim CEO, Schultz has been CEO and Board chairman off and on at the company for over 35 years and is chief architect of their culture. As successor to Schultz, Narasimhan has big shoes to fill and begs the question, “what can we expect from his leadership”?

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Modern Servant Leader

AUGUST 24, 2022

It really ticks me off when people describe servant-leadership as “soft management” This misconception often leads to the fear of poor accountability. So, when an executive recently described their need to build greater accountability in their sales department, I took the opportunity to frame an example through the lens of servant-leadership.

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Modern Servant Leader

APRIL 18, 2022

The fifth principle in the Acronym Model of SERVANT-Leadership is Authentic. This 6-minute lesson demonstrates this principle, through the example of Kay Graham and Ben Bradlee (played by Meryl Streep and Tom Hanks) debating personal relationships vs. professional responsibilities. Graham is the CEO of The Washington Post and Bradlee is Executive Editor for the paper.

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Modern Servant Leader

MARCH 23, 2022

The fourth principle in the Acronym Model of SERVANT-Leadership is Virtuous. This 8-minute lesson demonstrates this principle, through the example of Oskar Schindler (played by Liam Neeson). Schindler was a German Industrialist in World War II and an imperfect man in many ways. However, he saved the lives of 1,200 Jews by employing them in his factories and shielding them from death camps.

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Modern Servant Leader

MARCH 10, 2022

The third principle in the Acronym Model of SERVANT-Leadership is Resolve. This 5-minute lesson demonstrates this principle, through the example of Amelia Earhart (played by Hillary Swank). Amelia’s faced many challenges to getting her flight across the Atlantic off the ground. Now, the night before this scene, she catches her aviator, Bill Stoltz (played by Joe Anderson), drunk at a bar and mocking her plans.

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Modern Servant Leader

FEBRUARY 15, 2022

The second principle in the Acronym Model of SERVANT-Leadership is Empathy. This 7-minute lesson demonstrates this principle, as learned by Al Harrison (played by Kevin Costner), through the courage of Katherine Johnson (played by Taraji P. Henson). Johnson is part of a team of female African-American’s playing a vital role in the early days of the NASA space program.

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Modern Servant Leader

FEBRUARY 1, 2022

The principles of servant-leadership, as captured in the Acronym Model of SERVANT-Leadership begin with Selflessness. This 7 minute lesson shows this principle as applied by Nelson Mandela (played by Morgan Freeman), during South Africa’s preparation for the 1995 World Cup of Rugby. Also present in this example are the principles of Empathy and Resolve.

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Modern Servant Leader

MARCH 29, 2021

A new study by Radiant Forest, LLC ranked all Fortune 500 companies and the top 500 of the INC 5,000, according to their online employee feedback scores. The study analyzed 17 different attributes across Glassdoor, Indeed, and LinkedIn to derive a single score, called the Digital Leadership Culture Index (DLCI). The DLCI score allows employers, employees, candidates, and analysts to quickly and easily determine how each company rates vs. peers and competition, when it comes to people leadership.

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Modern Servant Leader

AUGUST 11, 2020

Recently, I partnered with Diversity, Equity, and Inclusion expert, Glen Guyton from GuyStar Enterprises, to help business executives better address racial inequality in their workplace and industry. This 1 hour session was an abridged version of a 4 part, 4 hour series, based on the following books: White Fragility: Why it’s so Hard for White People to Talk About Racism.

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Modern Servant Leader

JUNE 5, 2020

In times of tragedy and civil unrest, it is easy and common for companies to release position statements. It’s good for leaders to offer their support to communities in need. A positive message that says, “we stand with you” feels good. Unfortunately, in these times, your stakeholders need more than warm fuzzies – they need your action.

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Modern Servant Leader

MAY 8, 2020

The servant-leadership community lost another great example and shepherd this week. Ken Melrose, former chairman and chief executive officer of The Toro Company, passed away Sunday May 3, 2020. Ken was a passionate advocate for servant-leadership at Toro and beyond. His book, “ Making the Grass Greener on Your Side : A CEO’s Journey to Leading by Serving” cited examples of servant-leadership in action at Toro while teaching and encouraging its practice to readers.

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Modern Servant Leader

APRIL 21, 2020

Heat map of percentage of institutions with leadership programs, in the United States, by state. Does anyone believe we have enough good leaders in politics? What about the workplace? I didn’t think so. In the “Be the Good” TEDx talk , I mentioned we have so many bad bosses, that we tend to find poor leadership acceptable – even expected.

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Modern Servant Leader

MARCH 17, 2020

Infographic : 9 Tips for Working Remotely (Large version here ). Are you new to working from home or working remote? Have you considered the challenges and special needs of your remote employees? With the COVID-19 outbreak in the United States, there are many people, new to telecommuting, who could use some tips and best practices. I’m the author of, “ Paradigm Flip : Leading People, Teams, and Organizations Beyond the Social Media Revolution” I’ve spent 20 years leading

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Modern Servant Leader

FEBRUARY 20, 2020

Team size is a critical factor in the success or failure of an organization. Most organizations permit – or expect – too many direct reports for each team lead. This logic ignores the reality that good people leadership takes time and great people leadership requires more time. To minimize the bad boss syndrome, organizations should follow the 5×10 rule of people leadership.

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Modern Servant Leader

JANUARY 5, 2020

Welcome to 2020. Please don’t expect major corporations to grasp the concept of true diversity, unless you help. We see another example today, presented by Comcast’s subsidiary, NBC Universal, while launching the new streaming service, Peacock. What Happened. To raise awareness and anticipation about the upcoming launch, NBC Universal created a series of commercials with eggs about to hatch.

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