QAspire

AUGUST 10, 2011

Leaders establish a lofty vision for a large scale change initiative and then strategize to align the team. Sometimes, the team gets over-excited by this grand vision and get stuck. They cannot define a strategy or a plan of action that takes them closer to that grand vision. Planning for a change is a tricky [.

Execution 174

Execution Planning Strategy Team 174

QAspire

AUGUST 31, 2011

Quality has moved beyond the simplistic definitions like “conformance to customer requirements”. If quality of your product/service merely meets/conforms to customer requirements, it is not remarkable, but a basic expectation. That is because everyone else has mastered the art of ‘meeting’ customer’s requirements. “Total Quality” is much more than just implementing processes or doing rigorous [.

Quality 151

Quality Definition Process Productivity 151

QAspire

AUGUST 1, 2011

Services world revolves around communication. In projects/initiatives, knowledge has to be transferred, issues have to discussed and expectations have to be managed. A lot of young professionals I meet want to improve upon their communication skills. A few of them also think that good communication is all about having a great style, good language, impressive vocabulary and so on.

Energy 135

Energy Project Mentor Advice 135