November, 2012

QAspire

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The Promise of Gemba

QAspire

In an organization, work flows horizontally but organizations are structured vertically in hierarchies. With seniority and promotions up the order, a person tends to drift away from the place where real business value is created; the place where real action happens; where problems are clearly visible. They end up expecting results without caring about the process and its purpose.

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In 100 Words: Love Made Visible

QAspire

Seeing someone turning a mundane activity into art is always very gratifying. Meet Dr. Soda. He sells flavored soda on the roadside. He loves his work and calls himself a “Ph.D. in Soda”. For him, making soda is the medium to entertain people. He juggles soda bottles, makes a soda blindfold, speaks three languages, entertains kids, initiates conversations, smiles a lot and offers a distinct experience – all for just 10 bucks.

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Great Quote: On System of Management by Deming

QAspire

W. Edwards Deming , the pioneer and guru in quality revolution wrote the following paragraph when commenting on Peter Senge’s book “ The Fifth Discipline ” and it instantly struck the chord. Our prevailing system of management has destroyed our people. People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning.

Deming 151
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In 100 Words: Bitter or Better?

QAspire

Nick Vujicic is a hero. He was born with no arms and no legs! After struggling initially as a depressed kid who contemplated suicide, he was transformed when his mother showed him an inspiring article about a man who was also dealing with a severe disability. This realization was so profound that he started looking at life differently, mastered it and eventually did everything a normal man can do.

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In 100 Words: Do Something Good Today!

QAspire

On a railway platform, as in life, everyone is on the move; hurrying to reach their destinations. While I was waiting there, I saw her coming out of the train that had just arrived. Her wrinkled and exhausted face wore a worried look. Her back was bent with a lumbar belt wrapped around it. Getting through the hurried platform with a bag that she could hardly pick up seemed difficult.

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