Quality & Improvement: From “Experience” to “Advocacy”
QAspire
JULY 27, 2010
Home Go to QAspire.com Guest Posts Disclaimer Quality & Improvement: From “Experience” to “Advocacy” Consider the following scenario: You go to a new restaurant for the first time. You evaluate quality of food and quality of service. Your first visit was about experimenting with a new place and getting an experience. A few weeks later, you go there again.
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