QAspire
MARCH 16, 2011
In organizations, I have seen people who are “designated” as leaders. I have seen many such designated leaders, who raised their game to meet the expectations that come along with leadership. They make an effort to learn about leadership, read books, blogs and consciously put those lessons in action. On the other hand, I have also seen designated leaders who create a shield of air around themselves.
QAspire
MARCH 13, 2011
When leaders undertake process improvement/change initiative, they walk on a tight rope. On one hand, they have to improve the processes to deliver positive business outcomes. On the other, they have to ensure that improvement/change initiative does not slow down the current work and bring the overall efficiencies down. Both are crucial and striking the right balance between improvement and business efficiency, between standardization and evolution is a big leadership challenge.
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