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DECEMBER 27, 2016

With the end of one year and the beginning of a new one now upon us, the typical response for many of us is to reflect on what’s transpired over these past 12 months, while at the same time looking ahead in anticipation of what’s to come in the new year. In the case of 2016, there seems to be a common consensus that this was a particularly bad year which many are glad to see come to an end.

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OCTOBER 18, 2016

The following is a guest piece by Kotter International President, Russell Raath on behalf of The Economist Executive Education Navigator. How often have you heard the phrase “that’s not how we do it here” uttered in your workplace? When employees suggest new ways to tackle challenges, are their contributions welcomed—no matter how outside-the-box they may be?

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NOVEMBER 15, 2016

The following is a guest piece by Peter Thies, Ph.D. What are CEOs looking for in the next generation of C-Suite leaders? Let’s look at three real-world examples: 1. Growth Leaders – The CEO of a multi-billion dollar industrial products company boldly sets an ambitious growth goal of growing revenue by 40% over a three-year period. He has a Board-approved strategy, a solid operating plan with targets, and a newly developed business unit organization structure to implement it.

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Agility Self-aware CEO Learning-by-Doing 211

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SEPTEMBER 27, 2016

Over the past several months, there has been a growing discussion and even discord in various parts of the world over the issue of reasserting what our values are as a society and country. From the various debates in European countries about the sociological impact of rising refugee populations, to the polarizing political climate brewing within the current US election period, there’s been a growing unrest in certain countries to ‘protect their country’s values’ in light

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Short-term Ethics Learning-by-Doing Politics 209

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NOVEMBER 1, 2016

If there’s one attribute organizations and leaders everywhere share in common, it’s the pursuit to achieve success in their collective efforts. Granted, there is quite a large variance in terms of how each organization chooses to define what success would look like for them. But there’s little question that – at the end of the day – all of us are driven by the need to know that we’ll one day achieve success through our contributions and efforts.

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SEPTEMBER 20, 2016

When it comes to leading teams, the common focus in the leadership literature tends to be on team building; on answering the question of how do we rally people and get them on board and aligned with our company’s vision or long-term goals. Of course, this makes a lot of sense when we realize that our chances to succeed in pushing forth a new initiative or change mandate is dependent on how much our employees are genuinely invested in bringing their best efforts to transforming this idea in

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NOVEMBER 22, 2016

The following is a guest piece by Sally Blount, Dean of the Kellogg School of Management, and Sophie Leroy, assistant professor at University of Washington’s Bothell’s School. CEO tenure in the Fortune 500 has fallen from an average of 11 years in 2002 to six years today. The average life span of a company in the Fortune 500 has shrunk from 25 years in 1980 to just 15 today.

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Leadership Long-term Short-term Crisis Management 198

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MAY 24, 2016

Of the many, many things that today’s leaders are expected to do, one of the most sought-after abilities in a leader is someone who can motivate and support those around them to bring their best selves to the work they do. Indeed, thanks to the transition from managing task workers to leading knowledge workers, being able to tap into the collective insights, experiences, and talents of those you lead has become a critical factor to determining an organization’s capacity to adapt and

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FEBRUARY 16, 2016

One of the things I enjoy about the various talks I give is the conversations I have afterwards with leaders in the audience. These interactions not only give me the chance to understand which leadership insights resonated with them the most, but it also allows me to learn more about the current challenges and pain points they’re looking to resolve in their organization.

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Mission Statement Charisma Audience Learning-by-Doing 192

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APRIL 19, 2016

A few weeks ago, my oldest daughter and I were watching one of our favourite dramas when a scene came along that spurred on a conversation about leadership and the expectations we have about those we work for. The scene in question revolved around one of the main characters who in his new job as a sous-chef had spent the past few days cutting over 40 pounds of potatoes into paper-thin slices.

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Power Motivation Learning-by-Doing Career 190

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DECEMBER 20, 2016

The following is a guest piece by EMEA Marketing Director Monika Götzmann. The level of customer service you provide can go a long way towards determining whether your business is a success or failure, which is why companies invest so heavily in training and customer service courses. Nevertheless, training your staff to deliver great customer service should be a continuous process.

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Performance Review Review Loyalty Customer Loyalty 186

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JANUARY 12, 2016

The following is a guest piece from author David Amerland. There is a change happening at the very top of the organizational hierarchy that, like a weather vane, reflects some of the fundamental changes happening across every organization and the marketplace they operate in. When organizations were hidden behind opaque operational fronts and top-down, one-way marketing, a leader was expected to play the role of an omnipotent god.

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Organization Leadership Media Marketing Mix 176

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MAY 3, 2016

The following is a guest piece by former Primerica co-CEO John Addison. If you look around the world today, you’ll notice something is lacking: real leadership. That’s not a political statement; it’s an across the board statement. You see it every time a corporate CEO gets indicted, or a teacher gets arrested for inappropriate relationships with students and yes, you see it when politicians start behaving badly.

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JULY 19, 2016

The following is a guest piece by John Rampton on behalf of The Economist Executive Education Navigator. When Daniel Goleman released “Emotional Intelligence” in 1995, did anyone think that this best-selling book would transform the role of leadership? After selling more than 5,000,000 copies and being dubbed “a revolutionary, paradigm-shattering idea” by the Harvard Business Review, it’s clear that Goleman struck a chord with business leaders.

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AUGUST 9, 2016

With the latest edition of the Summer Olympic Games now well under way in Rio, there is naturally much interest in the outcomes of various sporting events. Within the leadership and management field, there is also much interest in discovering insights that can help us to better understand how to inspire the best in our employees. Of course, the typical focus on lessons we can learn from the Olympics tend to be on teamwork, communication, building confidence and the like.

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Leadership Sports Learning-by-Doing Mission Statement 159

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FEBRUARY 9, 2016

With this latest piece on my leadership blog, I’m delighted to announce a new partnership with The Economist Executive Education. The opportunity to collaborate with such a respected and renowned publication is both an exciting opportunity and a great honour. Through this new partnership, I will be contributing articles to The Economist Executive Education and in addition, I will be featuring articles originally published on The Economist Executive Education Navigator website.

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MARCH 1, 2016

The following is a guest piece by author Matt Tenney. If your schedule is anything like mine, finding time to consistently devote to your own leadership development is likely quite a challenge. Wouldn’t it be nice if you could have a well-rounded leadership development program that didn’t require you to add anything to your schedule? You can.

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APRIL 5, 2016

The following is a guest piece by Karin Hurt and David Dye. Do you have a really tough conversation you know you need to have, but you’re concerned about how it will land? Or have you ever regretted avoiding a tough conversation, as you watch someone you really care about repeat the same mistake and get himself into deeper trouble? If you knew someone had your best interests at heart, would you want them to tell you the truth, even if it was painful to hear?

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AUGUST 16, 2016

The following is a guest piece by Elliot Begoun. Mark looked up from his computer and took a deep breath. The frenetic pace of the day had given way to the serene quiet of an empty building. He both treasured this time and found himself tortured by it. The stillness and the lack of interruption, allowed him to finally focus without the chaos of the day constantly ripping him away from his work.

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Crisis Management Learning-by-Doing Strategy Follow-up 157

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SEPTEMBER 6, 2016

If you’re a Star Trek fan like myself, then you know this week marks a historic milestone for this science fiction cultural phenomenon. More specifically, how this Thursday, September 8th marks the 50th anniversary of the airing of the first episode in this iconic, internationally renowned television series. Whether you’re a fan of the series, or sci-fi in general, or not, you have to admit it’s an impressive feat for a series made literally half a century ago to have given ris

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Leadership Franchising Learning-by-Doing Uncertainty 156

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JULY 12, 2016

The following is a guest piece by Joel Peterson, Chairman of JetBlue, with David A. Kaplan. Self-promoting divas and power-hoarding executives destroy organizational trust. High-trust leaders, on the other hand, see their role as a stewardship, guiding people, assets, and decision-making—protecting the values and vision that make an organization what it is.

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MAY 10, 2016

The following is a guest contribution from Kate Rodriguez on behalf of The Economist Executive Education Navigator. One of the hottest themes in management and leadership today is the importance of understanding the introvert at work. The idea that workplaces reward extroverts has been around for a while. Discussions on the differences between those with outward-looking personalities (extroverts) versus those with inward tendencies (introverts) has been around for years – the concept was introdu

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How To Diversity CFO Education 156

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JULY 26, 2016

The following is a guest piece by Bill Capodagli. What is corporate culture? One of my clients once defined it as what employees do when everything else is stripped away or what they do when no one is looking. Twenty years ago, corporate or business culture sort of just happened…good, bad or indifferent. More recently, executives have learned that creating a customer-centric culture can lead to a huge competitive advantage.

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Heskett Kotter Mission Statement Competitive Advantage 156

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MAY 17, 2016

A few weeks ago, my friend Whitney Johnson wrote a piece around perceptual biases that was inspired by something her daughter experienced in school one day. As Whitney describes in her piece, her daughter gave a presentation in one of her classes, a presentation she had spent much time and effort researching and practising. After she was done, her teacher commented “that was pretty good.

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APRIL 26, 2016

So you achieved that long sought-after success at work – great! Everyone is cheering you on, applauding your success while you enjoy your time in the limelight. But as time moves on, your colleagues start to focus on other matters and that success that garnered you all those accolades and praise slowly dims, leaving you with one uncomfortable and glaring question – what do I do now?

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Succession Article Film Learning-by-Doing 155

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MARCH 22, 2016

When I was nine years old, my older cousin got a brand new chopper bicycle for his birthday and it was probably the coolest bike I ever saw. With its hot lime green chassis, checker-board banana seat, and a sports car-inspired gear shift affixed to the bike body just in front of the seat, this bike looked more like a hot rod than a conventional bicycle.

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Long-term Motivation Learning-by-Doing Uncertainty 154

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MARCH 29, 2016

If there’s one thing every leader out there can agree on, it’s that the way we work has drastically changed over the past few decades, and in today’s interconnected, global environment, that change is now happening at a much more accelerated pace than ever before. In light of these fundamental shifts to the way we work, which 20 th century management principles should we stop using, and what do we replace them with in order to ensure we’re bringing out the best in those w

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Organization Leadership Performance Review Open-book 153

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JUNE 28, 2016

As the month of June begins to wind down, I’ve found myself reflecting on a unique milestone for my blog – namely, how this month marks my 8th year of writing my blog, marking almost a decade of sharing my writings and insights with my online readership. I have to be honest in admitting that I never imagined that I’d be writing a blog for so long, where I put out new ideas and insights every week.

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JANUARY 26, 2016

Earlier this month, I had the pleasure of being invited to be the in-studio guest expert on CBC Radio to discuss why people have a hard time keeping their New Year’s Resolutions and what we should be doing to be successful in achieving our goals. Over the course of the hour-long show, the show’s host invited callers from across Montreal to call in to share their experiences in making New Year’s Resolutions after which he asked me to share my insights on how people can succeed a

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AUGUST 30, 2016

As the final week of the summer period slowly comes to an end, I have to admit to feeling a mix bag of emotions. As much I as enjoy summer and all the activities and beautiful weather it brings, I’m looking forward to returning to a more regular routine both at work and at home. After all, given the blue skies seen outside the office window and the ease with which family activities can be planned with children being on summer vacation break, the summer months do present quite a number of d

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Learning-by-Doing Sports Charisma Productivity 177

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AUGUST 2, 2016

Last month, my oldest daughter Alya began working at her new summer job and now that she’s worked for two different companies over the past two summer periods, it’s been interesting to hear her observations about the differences in how her bosses manage their employees. These conversations with my daughter about her work has lead to recollections of my summer job experiences, and how one in particular has helped to shape my understandings of leadership and empowering employees.

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Pharmaceuticals Loyalty Learning-by-Doing Project 149

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JUNE 21, 2016

Around this time of the year, it’s become a common sight to see commencement speeches from high school and university graduation ceremonies being shared on leadership sites as inspiration on how we can better serve those we lead. The popularity of these kinds of speeches in leadership circles is not too surprising when we consider how the very nature of the commencement speech is to draw attention to the lessons learned and how they can be applied going forward to create a future filled wi

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Class Learning-by-Doing Course Succession 174

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APRIL 12, 2016

The following is a guest piece by fellow author (and Canadian) Michael Bungay Stanier. You jest, sir! Laziness as leadership? Surely that can’t be correct. “I didn’t get to where I am now, young man, by being lazy.” What is this, clickbait? In fact, no. Think about the dual responsibilities of any leader: results and people. That one-two combination goes by other names as well: strategy and culture; impact and engagement.

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Blue Ocean Strategy Leadership Learning-by-Doing Follow-up 149

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JANUARY 5, 2016

In my penultimate article from 2015, I made the point that in answering the question “ where do we go from here? ”, we have to look back on the journey we’ve taken and what lessons and insights we’ve learned that can help us as we move forward. So for my first piece for 2016, I thought it would be a wonderful way to illustrate this idea by doing just that – of looking back at the past 52 weeks of leadership articles and leadership podcast episodes shared here on my award-winning lead

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Leadership Learning-by-Doing Environment Succession 149

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FEBRUARY 2, 2016

The following is a guest piece by Inc. columnist Anese Cavanaugh. We’re well into 2016 now. Recaps, core lessons, results, learning, and themes of 2015 have likely been captured; solutions, goals, intentions, planning, and strategy for 2016 is likely in action… Now what? How do you make sure that this year stays intentional, awake, and that you lead yourself and your team into a new level of impact?

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Self-aware Energy Follow-up Real Estate 144

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MARCH 8, 2016

The following is a guest piece by New York Times best-selling author Joseph Michelli. Look no farther than your smart phone and you will see what your customers really want today! They seek, and have come to expect, companies will make their lives easier and provide technological solutions that enable them to do business with you “on their terms” and in the context of their busy lives.

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Customer Loyalty Loyalty Brand Technology 143

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FEBRUARY 23, 2016

In today’s faster paced, interconnected world, there’s little doubt that change is the new reality; the new standard by which we now have to operate. But if leaders recognize change as being a new constant in our organization’s field of view, why then are so many leaders struggling to effectively drive change in their organization?

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