Sat.May 28, 2011 - Fri.Jun 03, 2011

Terry Starbucker

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10 Principles for The Selfless Leader (From An American Hero)

Terry Starbucker

(From www.majordickwinters.com). “I know plenty of heroes, but I am certainly not one&# – Major Dick Winters , commander, Easy Company, 101st Airborne division, World War II. These words are from a man who led his “Band of Brothers&# from the D-Day landings to the German Surrender, bravely and selflessly. He was often out-manned in the battlefield, but still prevailed with his deft strategies and coolness under fire (in fact, his successful assault on German guns on Utah beach,

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The Most Efficient Product Enhancement Strategy Ever Devised

Terry Starbucker

“Thank you for your business – we really appreciate it&#. That is a very valuable string of words. That is, if you say them to your customers. How do I know they are valuable? I did a little experiment at my company a few years ago. We called folks 7 days after a transaction and said those words (from a real human being, not a robo-caller).