Terry Starbucker

APRIL 6, 2014

'“A good life isn’t a place at which you arrive, it is a lens through which you see and create your world” – from the Good Life Project “Living Creed” On the latest edition of the More Human Podcast , my special guest is Jonathan Fields , a New York City dad, husband and lawyer turned award-winning author, media-producer and entrepreneur.

Company 392

Company Entrepreneur Uncertainty Education 392

Terry Starbucker

JUNE 8, 2014

'Photo by Mike Shur. Yesterday I was honored to once again be the emcee at the Oregon Entrepreneurs Network (OEN) 2nd Annual Summit , featuring 15 successful Oregon entrepreneurs sharing their stories in 12-minute “TED-style” speeches. The theme was the “School of Hard Knocks” – apt because the event was held in Portland’s cool and unique Kennedy School hotel and event center.

Entrepreneur 382

Entrepreneur Leadership Hotels Diversity 382

Terry Starbucker

APRIL 13, 2014

'It takes work to secure, it’s hard to keep, and if you lose it, you lose – BIG. And, it’s really hard to get it back. It’s that precious to the effective leader. It MUST be kept, at all costs, and with all the effort you can muster. What is it? Your word. I’ve never seen a ship sink so fast when a leader doesn’t keep their word.

Resources 381

Resources Leadership Budgeting Resistance 381

Terry Starbucker

APRIL 10, 2014

'I’m often asked, “How can a leader be more productive?”, which is shorthand for: “Help! I’m sinking in quicksand here – what can I do to get all this stuff I need to get done, done?” Well, the answer isn’t in the “doing”. And, it’s not about how fast, or how well. Nope, it’s none of these. The best way to leadership productivity is simply this: Making the best selection of WHAT to do at any given moment.

Productivity 373

Productivity Products Leadership Learning-by-Doing 373

Terry Starbucker

JANUARY 30, 2014

'It’s so easy for a leader to say yes. Its a simple nod of the head, or a “ yep “, or an “ OK “, or a smile and a “ sure “ And, we like to throw in an embellishment for good measure. “No problem!” Most ambitious leaders like to think of themselves as doers, so to turn anything down is akin to failing, or looking less than the awesome superperson that we’re supposed to be.

Power 365

Power Mentor Learning-by-Doing Leadership 365

Terry Starbucker

JULY 13, 2014

'You know it when they walk into the room. There’s a gravitational pull towards them. Call it charisma, call it gravitas, call it whatever you want, but they have it. It’s the look and sound of an effective leader. How do they do it? The secret lies beyond just the words and actions, to the more subtle messages that leaders send every day through their actions (or inactions) with their teammates.

Charisma 363

Charisma Audience Project Positioning 363

Terry Starbucker

MARCH 2, 2014

'I’ve done some crazy leadership things, and nearly all of them dovetailed with another love of mine – music. I’ve put on an Elvis costume and belted out “ Suspicious Minds ” at a management dinner (complete with the sideburns and cape). I did a call and response sing-along to “ Bennie and the Jets ” at a field staff meeting (at 8AM – a great way to wake up).

Metrics 356

Metrics Leadership Energy Incentives 356

Terry Starbucker

OCTOBER 26, 2014

'Since I left the corporate world a little less than four years ago, I’ve been lucky enough to have the opportunity to be a startup investor. It’s been one of the most awesome experiences of my life. I’ve been exposed to multiple industries and multiple talents that have taken my brain on a fantastic learning journey. One of the core words that are kicked around in these circles as we evaluate possible investments is “ disruptive “ That is, put in the form of a que

Leadership 350

Leadership Self-aware Learning-by-Doing CEO 350

Terry Starbucker

MARCH 13, 2014

'Hi all – on March 11, I gave a presentation at the Leadership Summit, a great online event organized by Macro Recruitment in Australia . My presentation included my thoughts on what I believe to be the 8 Guiding Principles of More Human Leadership. I am pleased to share with you this summary post, which served as a preview for the event participants, as well as a PDF of the 8 Principles, which you can download here , or by clicking the picture on the right. .

Leadership 343

Leadership Download Learning-by-Doing Metrics 343

Terry Starbucker

DECEMBER 7, 2014

'My Dad used to love wearing trucker hats. He was a carpenter – that is, when he wasn’t working full time for the county sheriff’s department – and he had a closet full of cool hats to wear out on his jobs. He loved helping friends and neighbors that way, hanging a door, installing a window, fixing a roof, repairing siding, or even building an entire garage (I was with him on that adventure , in the summer of 1974).

Magazine 340

Magazine Advice Company Leadership 340

Terry Starbucker

SEPTEMBER 28, 2014

'Anyone who is chosen to be a leader has to take on one huge responsibility to do it successfully – to be the person who “ shows the way “ It’s the very definition of the word “ lead “ In that position, all eyes are on YOU. Your actions, attitudes, and demeanor will dictate how well your team will perform. It calls for a great sense of self-awareness, and a keen sense of the trap doors that will inevitably lurk around every corner.

Self-aware 340

Self-aware Leadership Resistance Definition 340

Terry Starbucker

MAY 11, 2014

'“Why aren’t you satisfied? We hit the target you set. You raised it. We hit it again. Isn’t that enough? Why do you have to keep raising the bar? Is there no end to this?” I used to get this a lot in the workplace. I never liked hearing it. But I never gave any quarter to it either. To put in the terms of my old stats class in college (I knew I’d find some use for it eventually), I (not) affectionately called it “regression to the mean” That is

How To 340

How To Follow-up Class Commitment 340

Terry Starbucker

OCTOBER 5, 2014

'I was reading the Sunday NY Times this morning (my weekly old-school ritual) and came across this quote in Adam Bryant’s “Corner Office” column : I used to care a lot that people liked me. That’s no longer as much the case. Of course, nobody wants not to be liked, but I don’t care as much. I remember feeling liberated when it no longer influenced my decision-making. - Deborah Bial , president of the Posse Foundation.

Succession 338

Succession COO Influence Follow-up 338

Terry Starbucker

FEBRUARY 20, 2014

'It’s the third week of my 5-week series outlining 25 timeless leadership lessons. I hope you’ve already seen the first two installments (if you missed them, here is Part 1 , and here is Part 2 ). Here’s a summary of all 25, and the lessons discussed today are in bold ( p ast lessons are underlined and linked ). There are 10 more lessons arriving over the next 2 weeks.

Leadership 339

Leadership Consensus Follow-up Resistance 339

Terry Starbucker

AUGUST 31, 2014

'It’s been almost 4 years now since my cable TV company was sold, and my wife and I packed up and moved from Stamford, Connecticut to Portland, Oregon. We came to Portland not because of business opportunity or proximity to family & friends – we came because of what we felt during several vacations we had taken there. It was a vibe, a sense, an instinct.

Leadership 333

Leadership Entrepreneur Bottom-up Magazine 333

Terry Starbucker

APRIL 24, 2014

'“How am I doing?” . You don’t have to wait until your annual or 360 reviews to find out, or even pose the question to somebody- all you have to do is know how to see the clues that are out there in the workplace, every day. I’ve found that there are 6 things that are reliable barometers of leadership effectiveness: Any “venting” happens in private – If you are leading well, you are acting like a plumber , acting as a safety valve for your teammates to vent

Leadership 331

Leadership Travel Information Review 331

Terry Starbucker

APRIL 27, 2014

'I would never forget that day back in 1987. It was probably my third or forth meeting with my new boss, Jack Kent Cooke. He asked me a question about something, and truthfully, I can’t even remember what it was. What I vividly remember was answering in a way that clearly indicated I wasn’t very sure I had the right answer. I’m sure you know what I mean – like a Jeopardy contestant answering in the form of a question.

Leadership 330

Leadership Follow-up Positioning Execution 330

Terry Starbucker

MAY 15, 2014

'Today I felt like a lost lamb who had returned to the fold after an extended absence. It was a simple little visit to my “namesake” business, where I hadn’t ordered a certain espresso drink in many moons. I loved this place back then, enough that when it was time to put a name on this blog, I used “ Starbucker ” (yep, that’s where it came from).

CEO 324

CEO Media Review Blog 324

Terry Starbucker

NOVEMBER 30, 2014

'It’s so tempting, once leaders get their marching orders to deliver profit targets, to dive right into the details of execution. After all, it’s the nature of a business - going from Point A to Point B as quickly and efficiently as possible, to gain a competitive advantage and secure the market share necessary for success. But before we go charging up that hill, we need to take a very necessary first step – to make sure the rest of the team is behind us, aligned, motivated, an

Welch 320

Welch Leadership Competitive Advantage Simon 320

Terry Starbucker

MAY 8, 2014

'I knew there was something about Tim O’Grady that I really liked, but I couldn’t put my finger on it. I was on the “I Am Small Business Proud” website (more on the reason why later) and Tim’s video, and his particular small business, caught my attention. Was it the fact that he was a foodiepreneur, a fascinating breed of entrepreneur I had become increasingly interested in here in Portland?

Productivity 320

Productivity Products Entrepreneur Video 320

Terry Starbucker

MARCH 9, 2014

'On the latest edition of The More Human Podcast, my guest is August Turak , a successful entrepreneur, corporate executive, and award winning author of the recent book: “ Business Secrets of the Trappist Monks – One CEO’s Quest for Meaning and Authenticity ”. August has a fascinating story to tell – he discovered these secrets while living and working alongside the Trappist monks of Mepkin Abbey in South Carolina for 17 years.

Leadership 320

Leadership Mentor Entrepreneur Books 320

Terry Starbucker

FEBRUARY 16, 2014

'Jack Kent Cooke. “It can’t be done” How many times have we heard that in our lifetimes? And worse yet, how many times has the utterance of that sentence out loud sent the utterer and all those within earshot down a huge black hole of negativism? Too many times, I know. I’m in that club too. Fortunately, however, most of my experiences with “can’t” came before my 28th birthday- and then, they came to a screeching halt.

Franchising 318

Franchising Budgeting Engineering Learning-by-Doing 318

Terry Starbucker

JANUARY 5, 2014

'On my latest More Human Leadership Podcast , I have a lively and inspiring chat with Liane Davey, author of the NY Times best seller “ YOU FIRST: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done” . It was a real treat to have Liane on the show, because of her many years of experience in working with some of North America’s leading financial services, consumer goods, high tech, and healthcare organizations, providing her deep insights into group dynamics to create powerf

Team 316

Team Leadership Team Building Definition 316

Terry Starbucker

FEBRUARY 13, 2014

'Here are Lessons 6-10 of my 5-part series outlining 25 timeless leadership lessons -a primer and distillation of a lifetime of learning, and practicing, my great passion of leadership. I introduced Lessons 1-5 last week, and if you missed that post, take a look here , and then come on back. Here’s a summary of all 25, and the lessons discussed today are in bold ( p ast lessons are underlined and linked ).

Leadership 316

Leadership Long-term Short-term Wilde 316

Terry Starbucker

MAY 25, 2014

'“Abrasive never works. Demanding is sometimes required.” - Carly Fiorina. Making demands on a team is a very slippery slope – push too hard, and progress screeches to a halt. Push only a little, and progress also screeches to a halt. The fact is, leaders need to have the ability to push their feet on the accelerator with a deft and considered touch.

Consensus 315

Consensus Cooper Execution Team 315

Terry Starbucker

MARCH 23, 2014

'Did you ever wish you could find a way to tap into the collective wisdom of over 200 CEOs, and find the most powerful leadership lessons? I have good news for you. Someone has done that for us – his name is Adam Bryant , and I was pleased to get a chance to chat with him about it on the latest More Human Podcast. For the past 4 years, Adam has been conducting interviews with chief executives for Corner Office , a great feature about leadership and management in The New York Times.

CEO 311

CEO Power Leadership Metrics 311

Terry Starbucker

AUGUST 10, 2014

'Bill Bresnan. And this month, we hit our goal of 98%. After saying this, I sat back in my chair at a quarterly review meeting feeling pretty good about myself, and awaited a positive reaction from my colleagues. I was especially hopeful for an acknowledgement from the CEO, Bill Bresnan, who had been my mentor for many years. He was also an industry titan, a leader and pioneer in the cable TV business for nearly 50 years.

Leadership 307

Leadership Metrics Education Mentor 307

Terry Starbucker

AUGUST 24, 2014

'In this space I usually write about the “ leading ” part of my philosophy of More Human Leadership. Today, I’d like to chat about the “ More Human ” part. Bur first, a little history: I started this blog on December 25, 2005. It was a lark, really - a friend of mine had showed me his Blogger account a few days before and I thought “ cool, a place to put your thoughts “.

Learning-by-Doing 306

Learning-by-Doing Retail Document Blog 306

Terry Starbucker

NOVEMBER 2, 2014

'The Scene: Sally is about to start her first day as the manager of a division of a service company. She’s called a team meeting that will have her entire staff of 75 in attendance. Before heading to work, she meets her mentor and friend Terry for coffee, and a some last-minute advice. After finishing his almond milk latte, Terry gives Sally a leadership pep talk… “Sally, there comes a time after you’ve gone to school, read the books, found a mentor, attended the seminars, an

Leadership 305

Leadership Mentor Seminar Self-aware 305

Terry Starbucker

JUNE 5, 2014

'It’s always interesting to me when I read an article about a company whose fortunes had taken a turn for the worse, because invariably the leader will talk about going “back to the basics” How many times have you seen that one? A company loses their way, and their profits, and then suddenly has an epiphany – “ Jeepers, we need to get back to the basics!

Short-term 304

Short-term Quality Operations Article 304

Terry Starbucker

MARCH 30, 2014

'Talking about pricing at Pioneer Nation (photo by Chris Guillebeau). This past week, I presented a workshop at Chris Guillebeau’s Pioneer Nation event here in Portland that was a little bit out of my comfort zone. It wasn’t about leadership. It was about pricing products & services. And I gotta tell you, it was exhilarating. Scary as heck, but exhilarating.

Workshop 304

Workshop Audience Price Learning-by-Doing 304

Terry Starbucker

MARCH 20, 2014

'When I lived in Los Angeles back in the late ’80s, I would spend some sunny Sunday afternoons at the Santa Anita racetrack, watching great thoroughbred horses blaze around the oval course. I wasn’t that much of a gambler (I just liked the scene of it all), but once in a while I’d put some pocket money down on something called the “Trifecta” It was a high risk bet with a huge reward, because of its difficulty – you had to pick the top 3 horses in a particular

Leadership 303

Leadership Download Reference Article 303

Terry Starbucker

FEBRUARY 2, 2014

'Before we chat today, I’d like you to read these two quotes: “Owning our story can be hard but not nearly as difficult as spending our lives running from it. Embracing our vulnerabilities is risky but not nearly as dangerous as giving up on love and belonging and joy—the experiences that make us the most vulnerable. Only when we are brave enough to explore the darkness will we discover the infinite power of our light.” - Brené Brown.

Objective 301

Objective Efficiency Report Project 301

Terry Starbucker

OCTOBER 19, 2014

'You’ve accepted a big leadership position at a company that had been mismanaged for many years, leaving its employees discouraged, jaded and skeptical. You have big plans to take this group to greatness using your brand of More Human Leadership, but the top brass wants it done “yesterday” What’s the first thing you must do to kickstart this transformation?

Reputation 299

Reputation Objective Morale Audience 299

Terry Starbucker

MAY 1, 2014

'Three times a week I practice yoga – I’ve been doing it regularly for nearly 8 years now, and it’s a great way to ground myself in what I call “ utter simplicity” . Utter simplicity is that ability to center one’s focus on one, or just a few, images or thoughts. Think about how hard that it really is these days to get to utter simplicity.

Leadership 297

Leadership Energy Team Company 297

Terry Starbucker

APRIL 20, 2014

'“This (leadership) really is hard to learn. People keep trying the easy way out – they keep reading the books, they keep going to the courses –that’s only feeding your intellect. You cannot learn this as a concept. You have to learn it from experience” - Jeannie Coyle. On the latest edition of the More Human Podcast , leadership consultant, author and strategist Jeannie Coyle and I tackle a big topic – the essential qualities of leadership: The value of experience in developing great lea

Quality 297

Quality Leadership Workshop Metrics 297

Terry Starbucker

JANUARY 23, 2014

'I’m honored to chat with one of my leadership mentors on my latest More Human Leadership Podcast - author, keynote speaker and consultant Steve Farber. Steve has written and published a series of best-selling leadership books, including “ The Radical Leap ”, which recently was named one of the “100 Best Business Books of All Time”. Under the banner of his company Extreme Leadership Incorporated, he is also is a senior-level leadership coach and consultant, and has worked with and sp

Download 296

Download Leadership Airlines Energy 296